2/10 Terrible
Saadia S.
19 Aug 2025
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Avoid malagasuite.com at all costs- horrible experience!
Avoid malagasuite.com at all costs – horrible experience!We rented what looked like a beautiful 3-storey villa through malagasuite.com – but don’t be fooled by the photos. The property was in a terrible state and clearly neglected. The owners obviously don’t stay there themselves and rely on minimal cleaning by staff. We found dirty, foul-smelling bedding stuffed into drawers, broken furniture (including chairs in the outdoor kitchen), and a large hole in the basement floor.The pool was absolutely filthy when we arrived – you couldn’t even see the bottom, and there was floating debris and dirt everywhere. I had booked the villa with a newborn baby and specifically requested a baby crib. They promised it would be there. It never showed up, despite multiple calls and reassurances.On top of that, we had a major electricity issue halfway through our stay. One evening we returned to find all the electronics blinking and eventually lost power completely. We contacted the host but got little to no response. We even stayed home from our plans that night to try and fix the issue ourselves – we thought it was just a fuse.Eventually, a neighbor got us in touch with the former owner of the villa (not the current one!), who kindly contacted the electric company and paid the outstanding electricity bill – because the current owner
Saadia S.
Stayed 13 nights in Jul 2025