Apartment | Private kitchenette
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Reviews of Relax Inn

2 out of 5
Relax Inn
833 Finley Road, Belle Vernon, PA

Reviews

4.6
Rating 10 - Excellent. 3 out of 20 reviews" "
Rating 8 - Good. 2 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 4 out of 20 reviews" "
Rating 2 - Terrible. 9 out of 20 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Roger

Travelled with group
Liked: Cleanliness, room comfort
Quick stay
Check in was a bit confusing in that the clerk didn’t realize that I had already booked the room with an online company.
Stayed 2 nights in Oct 2023
Response from HARRY on 4 Nov 2023
THANK YOU FOR YOUR GOOD REVIEW. I APPRECIATE FOR YOUR STAY WITH US.GOD BLESS YOU.THANKSMANAGER

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax in ok
Stayed 4 nights in Aug 2023
Response from HARRY on 31 Aug 2023
THANK YOU SO MUCH FOR BEST REVIEW. GOD BLESS YOUHARRY PATEL

4/10 Poor

George

Stayed 2 nights in Jun 2023

8/10 Good

Timothy

Stayed 2 nights in May 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2023

2/10 Terrible

Natalie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I’m so glad you asked for a review!!! The Relax Inn was a nightmare! It was literally like Norman Bates home. The room was filthy! There were blood stains on the door and curtain, a dirty wash cloth in the shower. The linen is extremely dingy and has burn holes in everything.The shower hadn’t been cleaned since the place opened.Cigarette butts in the ash tray. The mini fridge was also filthy, never been wiped out. Even the light switch was dirty. This is probably why there’s a no refund policy. Spent the night in my car. Took a $85 shower… Wouldn’t recommend.
Stayed 1 night in Oct 2022
Response from CUSTOMER NAME NATALIE on 22 Oct 2022
THIS REVIW IS FRAUD & 100 % LIAR. YOU STAYED WHOLE NIGHT. WE GOT SICK CLEANING YOUR HORRIBLE SMELL. WE THROW ALL LINEN IN THE GARAGE. COST US MORE MONEY THAN YOUR RENT. WE WILL HIRE LAWYER & SUE YOU IF YOU DO NOT REMOVE THIS REVIEW. YOU SHOULD HAVE STAYED AT EXPENSIVE HOTEL IF YOU ARE RICH !

2/10 Terrible

Edward

Business traveller
It was.bad about everything.
Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing. Don't waste your money.
The parking lot is TINY. I have a full-sized suv and it barely had enough room to back out of the parking space without getting too close to the other vehicles. Lighting was less than desirable, in fact the light switch next to the door didn't turn any of the lights on. The shower curtain didn't close all the way (not large enough) so water got on the floor of the bathroom. No shelves or anything in the shower to set your shampoo, etc on. The bathroom window was open when we got in the room. When checking in another guest came in staying they had found bedbugs in their room. We did do a VERY thorough check of the ENTIRE room and found none in our room. The staff was VERY rude to thet who said that they had found bedbugs.
Stayed 1 night in Oct 2021
Response from NO on 18 Oct 2021
LIAR,DO NOT COME EVER GO TO HILTON GADEN INYOU BHIKARI

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Budget Inn next door is cheaper and cleaner
Towels were visibly dirty and when my partner went to ask for others he said the man at the counter argued with him (then gave him towels that were just as visibly dirty).
Stayed 2 nights in Oct 2020

2/10 Terrible

Tom

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hair in bathtub + plastic over the mattress. Set the tone for rest of the stay. Should have been $30.00 and not $90.00. Do not make this an option in the future.
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
Stayed 1 night in Jul 2019

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST CUSTOMER SERVICE EVER
Terrible hotel. Went to check in & was told they didn't have my reservation. Went to a different hotel. Was charged from this hotel anyway. Called multiple times to resolve issue. Was told no one was there by the name "manager" or "owner" and was told "we no charge card" & was hung up on several times. Called back the next day & the same guy told me he was the manager. After I finally got to tell him what the issue was, he kept interrupting me & wouldn't let me talk, then he told me it was a penalty charge for cancelling. When I asked him how I could cancel if he never had the reservation to begin with, he hung up on me again & would not answer the phone when I tried to call back.
Stayed 1 night in May 2019

2/10 Terrible

Matthew

Disliked: Property conditions & facilities, room comfort
Biggest dump I have ever stayed in. In need of major updates to bathrooms. Tile and fixtures from the 80s. Not inviting at all. Either make updates, or lower price. I wouldn't spend over $20 a night here.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The owner had no record of my reservation and seemed completely put off by my presence. My room was unfinished. The sink wasn’t even attached to the vanity. It was beside the bed. The room was dated. I was so disappointed.
Stayed 1 night in May 2019

6/10 Okay

Kevin

Liked: Staff & service
Flooded out at Relax Inn
i did not stay. it was not even available. they told me when i got there that they had flooding and they reported to Hotel.com to not book their rooms. but you did and i drove all the way there and there were no rooms available. by good lick the manager called his friend 13 miles away there was a room and i stayed there. it was quite an inconvenience.
Stayed 2 nights in Oct 2018

2/10 Terrible

fORREST, Bridgeville,Pa hotels in belle Vernon

Disliked: Cleanliness, property conditions & facilities, room comfort
wAS A DUMP. nO TOWELS HAD TO ASK MISSED A NIGHT HAD TO WORK WOULD NOT REFUND ONE NIGHT TOTAL BAD EXPERIENCE dON'T RECOMMEND THIS TO ANYONE!!!!!!!!!!!!!!!!!!IF I COULD GET MONEY BACK I WOULD. eXPEDIA SHOULD SCOUT THESE PLACES AND SEE WHAT THERE LIKE tERRIBLE SERVICE
Stayed 3 nights in Jul 2018
Response from Harry Patel on 7 Aug 2018
First we recently did not have any reservation from Expedia that customer did complain just like above post. I am absolutely confident that above review is fake.We are in the same business since over 34 years.So I request expedia to correct this review. If its our mistake we alwayes apolizes. sincerely harry patel

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stayi
Bed was comfy. Room was clean.what else do you need?
Stayed 1 night in Nov 2017
Hi! Joe I Thank you & appreciate very much for your good review & select our Motel for our hospitality. BEST REGARDS MANAGER

2/10 Terrible

Joey, US

Disliked: Staff & service, property conditions & facilities, room comfort
Got less than I paid for. I paid $66>
Response from HARRY on 8 June 2017
WE THANK YOU FOR YOUR REVIEW THOUGH NOT GOOD.WE HAVE SMALL MOTEL BING IN BUSINESS OVER 33 YEARS THANK YOU

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
not much good to say
room out of date. and some what smelly. perhaps one could not expect much more, considering the rate, but I would pass on staying here again
Response from HARRY on 8 June 2017
THANK YOU FOR REVIEW