Search Belle Vernon Cottage Accommodations

"The only problem with our stay was valet parking only. You had to "call" for car , which was actually very speedy and easy, but kind of limited us from just feeling free to go. The staff was amazing and very accommodating! The hotel itself was very clean and interesting to see the old vaults. I will be staying again when I come to my favorite city to see the best Team ever! Go Pens! Thank you Drury for the excellent stay! Also the food was great and where else do you get free dinner AND breakfast!"

"Just a warning, they have a policy that they will only clean your room every third day. I had requested our room to be cleaned on day two of our stay and they refused. We actually booked two rooms, and the second room had hair in the shower. We asked them multiple times to clean it and they never did. "

"Not one of the better Hilton properties that I have stayed at. A bit dated, had a somewhat stale odor though out the hallways. Some staff very friendly, some not so much. For a secondary Hilton property, it was not as nice as many others that I have stayed in."

"The manager didn't even care enough to talk with me about any of the issues we had during our stay. You would think that if a guests room was nor receiving maid service and the guest had to contact the staff multiple times, the manager would care. But not in this case. It has been five days since our check in and not contact from management. While lack of mad service and then chasing down the staff to do the normal every day things expected of any hotel, it is not the only problem with this hotel. Looking from the outside in, it looks fine. But when you have to stay there the little things add up. The bed is like 8 inches of foam on pallet, not comfortable at all. After an hour, the side you are laying on is numb, from laying on the board. The TV has a black line running from top to bottom. Just checking in is an ordeal. limited space in front, when one car is stopped no one can get by. We waited 20 minutes to go 100 feet to get to the parking garage. Talk about the mark up for the NFL draft weekend, $1,200.00 for two days. With no maid service we had to call, a lot, just to get clean towels. The furniture in the one room "suit" was actually less comfortable than the bed, one inch of foam on a board. The in room coffee pot did not work. The only good thing I can say is there was good water pressure in the shower. Of course we couldn't dry off, not clean towels. This place has delusions of adequacy."

"The room was fantastic. Better than what I anticipated!!! I would definitely stay here again. They have it all. And I mean the essentials for us women! Super modern and sophisticated. Thank you so much !!!"

"Great location to UPitt! Parking was $35.00 a day. Breakfast was $18.00 pp and it was the usual that we normally get for free. The bathroom tub was chipped and stained and the beds were very soft and uncomfortable. I saw water on the floor in the lobby and no one cleaned it up. Honestly, I was surprised with the condition considering it was a Hilton. Eli at the front desk was nice."

"Mattress stains and no mat"

"Small but clean room. Good place to stay. Bartender was excellent. No free continental breakfast."

"Suite was clean, and spacious. Location was outstanding. The text message based concierge was impeccable. They would check in each morning, and evening. They delivered promptly anything we required. Room service breakfast was very good and delivered quickly."