Indoor spa tub

Reviews of Hotel City Savoy

4 out of 5
Hotel City Savoy
Cetinjska 3, Belgrade, Central Serbia

Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 108 reviews" "
Rating 8 - Good. 26 out of 108 reviews" "
Rating 6 - Okay. 4 out of 108 reviews" "
Rating 4 - Poor. 2 out of 108 reviews" "
Rating 2 - Terrible. 1 out of 108 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vitalii

Stayed 1 night in Sep 2023
Response from Anđela on 2 Dec 2023
Dear Vitalii,Thank you so much for taking the time to share your feedback and for giving us a stellar 5-star review! We are thrilled to hear that you had a positive experience with us.Our team works hard to provide excellent service and create a memorable stay for our guests, and we're delighted to know that we met your expectations.If there's anything specific you enjoyed during your time with us or if you have any suggestions for improvement, please feel free to share. Your input is invaluable as we continually strive to enhance our services.We look forward to welcoming you back in the future. Should you have any upcoming plans or inquiries, don't hesitate to reach out.Once again, thank you for choosing our hotel, and we appreciate your kind words.Best regards

6/10 Okay

Ariel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good Service, Godd location, terrible rooms
Nice place in a very good location. Our rooms (106, 205, 206) were next to the elevators so it was very noisy. Every person who speaks outside the doors sounds very loud. Terrible rooms!!! Unless replacing the doors with better ones it'll be too noisy day and night. Rooms are very clean, though if you're on a business trip it'll be difficult to sit near the desk, you'll have to squeeze yourself into the chair... Breakfast is good, fresh salads and a variety of cheese and meat.
Stayed 2 nights in Sep 2023
Response from Anđela on 10 Sept 2023
Dear Ariel,We appreciate you taking the time to share your feedback following your recent stay at our hotel. Your input helps us identify areas for improvement and enhance the guest experience.We are pleased to hear that you found our service to be good and our location convenient. We take great pride in providing excellent service and offering a prime location for our guests.However, we apologize for the noise issues you encountered in rooms 106, 205, and 206, which were located near the elevators. Your comments about the noise and the need for better sound insulation have been duly noted, and we will investigate this matter to find solutions that can lead to a quieter and more comfortable environment for our guests.Regarding the room configuration, we appreciate your feedback. We will review the layout and seating arrangements to ensure a more ergonomic and comfortable workspace for our business travelers.On a positive note, we're glad to hear that you found our rooms clean and that you enjoyed our breakfast offerings.Your feedback is invaluable to us, and we will use it to make the necessary improvements to our facilities and services. We hope you'll consider giving us another opportunity to provide you with a more pleasant and comfortable stay in the future.Thank you for choosing our hotel, and we look forward to welcoming you back.Best regards,Hotel City Savoy team

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from CITY SAVOY TEAM on 5 May 2023
Thank you! We hope that your review will help others decide to stay with us and get the same experience. We would like to see you again and try to give you an even better experience next time. Best Regards, Hotel City Savoy team

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay but not actually dog friendly.
Loved the room, comfortable bed. Quiet, well maintained, kettle, fridge, clean. Good breakfast with all you could want, but go early so the cheeses don’t melt. Spa worked well, sauna and steam were hot. Very clean and all in good order. We Booked this hotel as it said on hotels.com that it is dog welcoming….but when we were leaving they said it was no longer dog friendly. But They were nice enough not to refuse us the night before when we arrived at 10.30pm. This would have been our regular Belgrade hotel had they actually been dog friendly.
Stayed 1 night in Feb 2023

10/10 Excellent

KALMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Timothy

Stayed 13 nights in Sep 2022

10/10 Excellent

Radisav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the city escape in Belgrade! Great spa and breakfast
Stayed 3 nights in Sep 2022

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, great boutique hotel.
Stayed 2 nights in Aug 2022

10/10 Excellent

URSANNE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Valeriy, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, terrific breakfast...excellent for brief stay
Stayed 1 night in Aug 2022

8/10 Good

Petter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Mikhail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to many places, nice breakfast, friendly staff. Would be nice to have a microwave.
Stayed 7 nights in May 2022

10/10 Excellent

RaMon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belgrade Hotel
Staff were super friendly and went out of their way to make sure my wife and I were comfortable.
Stayed 1 night in Jan 2022

8/10 Good

Semir

Liked: Cleanliness, staff & service, amenities
Overall 4 stars
Stayed 8 nights in Nov 2021

10/10 Excellent

Artem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Я бы вернулся
Хороший новый отель в центре, недалеко от достопримечательностей. Застрак вполне норм, пару дней можно питаться, потом надоест. Приветливый персонал. Прибыл поздно ночью, а минибар окпзался полностью пустым, даже воды не было. Это огорчило.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and good location
Stayed 3 nights in Jun 2021
Response from Kristina on 23 June 2021
Dear Guest, Thank you for taking time to write the review! We are so glad to hear that you liked staying with us! Hope to see you again! Best regards, City Savoy Team

8/10 Good

Miroslava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, great location, night life possibilities and fast food corners are near by. For sure for recommendation to all Belgrade visitors.
Stayed 5 nights in May 2021
Response from Kristina on 10 June 2021
Dear Mrs. Miroslava, Thank you very much for taking time to write us your impressions about our hotel. We are glad to hear that you had a nice time and that you enjoyed your stay. Best regards, City Savoy Team

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Kristina on 10 June 2021
Dear Guest, Thank you for taking the time to leave feedback. We are looking forward to hosting you again! Best regards, City Savoy Team

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Overall good. Fairly central and clean. Nice size rooms. Good value for money
Stayed 1 night in Jul 2020
Response from Kristina on 10 June 2021
Dear Guest, Thank you for taking the time to leave feedback. We are looking forward to hosting you again! Best regards, City Savoy Team

10/10 Excellent

Stelios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Jovana on 13 Oct 2019
Dear Stelios, Thank you for taking time to leave this review. We are glad you enjoyed your stay with us. Sincerely, City Savoy Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location. Very welcoming staff and a most comfortable room so we thoroughly enjoyed our stay.
Stayed 2 nights in Oct 2019
Response from Milena on 11 Oct 2019
Dear Guest, Thank you for taking time to leave your feedback. We are so glad to hear that you have enjoyed staying here. Looking forward to hosting you again! Best regards, City Savoy Team

10/10 Excellent

Refael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Milena on 8 Oct 2019
Dear Refael, Thank you for taking time to leave feedback! We are so glad you have enjoyed your stay here. Looking forward to hosting you again! Best regards, City Savoy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Milena on 29 Sept 2019
Dear Guest, Thank you for taking time to leave feedback. We hope you'll visit us again, soon! Best regards, City Savoy Team

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019
Response from Milena on 19 Sept 2019
Dear Guest, Thank you for taking time to write this incredible review. We are glad to hear that you have enjoyed your time here and we hope you'll be back soon. Best regards, City Savoy Team

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, spa is very nice and the staff is exceptional.
Stayed 5 nights in Apr 2019
Response from Milena on 5 Sept 2019
Dear, Thank you for getting back to us with this extraordinary review. We are glad you had a nice stay in our hotel and we hope we can welcome you back anytime soon. Best regards, City Savoy Team

10/10 Excellent

Nayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable hotel!!! Ideal for a getaway 😁
Stayed 2 nights in Jun 2019
Response from Milena on 5 Sept 2019
Dear Nayla, Thank you for taking time to write this review. We are happy to hear that you enjoyed the time spent here. Looking forward to hosting you again. Best regards, City Savoy Team

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for stay in city
Fantastic facilities
Stayed 1 night in Jul 2019
Response from Jelena on 31 July 2019
Dear Kevin, Thank you for taking time to leave feedback about your stay in our hotel! We are glad to hear you enjoyed it! Looking forward to seeing you soon again! Best regards, City Savoy Team

10/10 Excellent

B. Derya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and helpful staff. Breakfast is very good as well.
Stayed 3 nights in Jul 2019
Response from Jelena on 31 July 2019
Dear Derya, Thank you for taking time to write this review! We really appreciate it! Looking forward to hosting you again! Best regards, City Savoy Team

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t ask for a better stay in Belgrade!
Wonderful hotel all around: super-friendly staff; perfect location (halfway between fortress and St. Sava church, the two main city attractions); modern, comfortable rooms; great water pressure in the shower; ample breakfast; close to cafes.
Stayed 1 night in Jun 2019
Response from Jelena on 13 June 2019
Dear, We are so glad you liked your stay in our hotel. It gives us great joy to know that you had lovely time here. And thank you for sharing with us the things you weren't satisfied with, so we can work on them and provide a better service for our guests. Looking forward to seeing you again. Best regards, City Savoy Team

10/10 Excellent

modi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10
מלון ברמה של 5 כוכבים מרכזי מאד נקי ארוחת בוקר טובה מאד צוות מקסים חניה לרכב ציון 10
Stayed 2 nights in May 2019
Response from Jelena on 13 June 2019
Dear Modi, Thank you for taking time to write this review! We really appreciate it! Looking forward to hosting you again! Best regards, City Savoy Team

10/10 Excellent

Borka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Borka
Very enjoyable 3 night's in this modern comfortable hotel. Loved the breakfast buffet with delicious Serbian food. Spa and sauna fantastic room for relaxation. Definitely will book again
Stayed 3 nights in Feb 2019
Response from Jovana on 27 Feb 2019
Dear Mrs. Borka, Thank you for taking time to write us a review. It was our pleasure hosting you, and we are glad to hear you enjoyed staying with us. Looking forward your next visit. Best regards, City Savoy Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to spend your vacation staff are welcoming,caffe is very good,spa is relaxing.
Stayed 6 nights in Jan 2019
Response from Jovana on 13 Jan 2019
Dear, We are so glad you liked your stay in our hotel. It gives us great joy to know that you had lovely time here. Looking forward to seeing you again. Best regards, City Savoy Team

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
this is very old fashioned hotel and staffs are rude and think they are managing re education camps! they are rude and racism!
Stayed 3 nights in Jul 2018

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient base in Belgrade
Practical, well located hotel in central position. Room was tastefully furnished and bed comfortable. Bathroom was good. Excellent value
Stayed 1 night in Sep 2018
Response from Jelena on 20 Oct 2018
Dear Mrs. Sharon, We are so glad you had such a lovely time in our hotel. We hope we'll get a chance to host you again. Until then, Best regards, City Savoy team

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Milena on 22 Sept 2018
Dear Guest, Thank you for taking time to leave this review. Sincerely, City Savoy Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Milena on 24 July 2018
Dear Guest, Thank you for your review! Best regards

10/10 Excellent

Farbman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018
Response from Milena on 24 July 2018
Dear Farbman, Thank you for taking time to leave this review! We are so glad you don't have any complaints regarding your stay. Best regards, Milena Arsić

10/10 Excellent

Will

Liked: Cleanliness, property conditions & facilities, room comfort
Located in a great district for walking to food, bars and sights, the hotel is fully modern, the staff friendly. They have a nice cafe with cozy outdoor seating for planning the day in the morning or relaxing in the shade during the heat of the day in summer.
Stayed 5 nights in Jun 2018
Response from Jelena on 24 Aug 2018
Dear Mr. Will, Thank you for visiting us! We are pleased that we have made your stay enjoyable and for sharing your impressions. We hope that we will have the opportunity to host you again. Best regards, City Savoy Team

10/10 Excellent

Ray, London

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay for a business trip.
Lovely, quiet hotel. My room was too hot and then with the blanket and air-con, I couldn’t get comfortable. Either too hot or too cold. But that’s a very minor complaint that didn’t spoil a very pleasant stay.
Stayed 1 night in Jun 2018
Response from Jelena on 20 Oct 2018
Dear Mr. Ray, We are so glad you liked your stay in our hotel. Looking forward to seeing you again. Best regards, City Savoy Team

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très propre. Personnel chaleureux, accueillant. Petit déjeuner extraordinaire renouvelé en grande partie chaque matin. Hôtel fortement recommandé
Stayed 4 nights in Apr 2024
Response from Anđela on 27 Apr 2024
Nous sommes ravis de lire votre commentaire positif ! La propreté et l'accueil chaleureux sont nos priorités, et nous sommes heureux que vous les ayez remarquées. Notre équipe s'efforce toujours de fournir un petit déjeuner exceptionnel et varié pour nos clients. Merci beaucoup de recommander notre hôtel, nous espérons vous revoir bientôt !

2/10 Terrible

RYUTA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Anđela on 19 Feb 2024
Dear,,Thank you for sharing your review.Your feedback is valuable, and we would like to learn more about your experience and what led to this rating. Could you please provide additional details or specific areas of improvement you believe could enhance the situation?Your input helps us identify areas where we can enhance our products/services, and I appreciate you taking the time to share your thoughts.Looking forward to hearing from you.Best regards,Hotel CIty Savoy Team

10/10 Excellent

Ismir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
My friends and I had a great stay at the hotel. Everything was comfortable and great. The receptionists Sanja and Stefan provided us with a fantastic service.
Stayed 2 nights in Oct 2023
Response from Anđela on 2 Dec 2023
Dear Ismir,Thank you so much for taking the time to share your wonderful experience! We are thrilled to hear that you and your friends had a great stay and that everything met your expectations.If you ever find yourself back in the area or have any future travel plans, we would be honored to welcome you again. Should you have any specific feedback or suggestions, please feel free to share—we're always looking for ways to improve and enhance our guests' experiences.Thank you once again for choosing our hotel, and we look forward to the pleasure of hosting you in the future.Best regards

8/10 Good

Pål

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentralt og sjarmerende hotell
Et hyggelig og sjarmerende hotell, veldig sentralt i Beograd. Et godt utgangspunkt for å utforske Beograd, med god frokost og en hyggelig betjening. Vi bodde på Twin Delux rom som hadde store gode senger og var utstyrt med det man trenger.
Twin Delux med to store gode senger
Inngangsparti, men to små sittegrupper tilhørende hotellet, på fortauet.
Stayed 3 nights in Sep 2023

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff, very tasty breakfast and excellent room. Oh !! Spa after a long day tops it all ! I recommend and I will be back !!
Stayed 3 nights in Jul 2023
Response from Anđela on 15 Aug 2023
Dear,Thank you for great review! We are glad that you had a great time in our hotel. We would like to accommodate you again.Best Regards,Hotel City Savoy team

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service
Vasken på badet var veldig slitt. Ellers var rommet i helt oki standard. Frokosten var helt oki, men litt lite varmmat. Beliggenheten var perfekt. 500m til spisestedene og ca 6 min å gå til shoppinggaten. Kort vei til det meste. Lett å få taxi hvis man ønsket det. Hyggelig personale.
Stayed 3 nights in Apr 2023
Response from CITY SAVOY TEAM on 5 May 2023
Thank you! We hope that your review will help others decide to stay with us and get the same experience. We would like to see you again and try to give you an even better experience next time. Best Regards, Hotel City Savoy team

10/10 Excellent

Irem

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from CITY SAVOY TEAM on 5 May 2023
Thank you! We hope that your review will help others decide to stay with us and get the same experience. We would like to see you again and try to give you an even better experience next time. Best Regards, Hotel City Savoy team

10/10 Excellent

Børge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Kaare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Pasquale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ben situato nel centro di Belgrado. Le camere sono piccole ma perfettamente attrezzate. La pulizia è eccellente e la colazione è varia e di buona qualità. Punti di eccellenza: la spa con Jacuzzi, sauna e bagno turco davvero ottimi; il personale alla reception che è stato gentile e molto utile nel consigliare.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022