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"Good for a short work trip. Great mall next door. "

"The staff are courteous and helpful. The room is spottless. Gerat experience overall. "

"Very good hotel !"

"The hotel is beautiful and the location is perfect. "

" Lovely staff "

"The breakfast was good"

"The lovely gentleman at the front escorted us to our room, and we had a welcome gift of cake! The view was breathtaking and the panorama restaurant on top of the hotel is both delicious and has another beautiful view of Sofia. Highly recommend this wonderful hotel. "

"When I arrived, I headed to the reception, where two guys were present and giving me some odd looks. I introduced myself and said I wanted to check in. I then asked about the facilities, but their responses were so unprofessional and vague that I was genuinely shocked. The taller, bigger guy eventually made an effort to help, but the other one was completely useless. Most of the time, his answer was s"

"The location has easy access to a bus stop (right out in front of it) lots of food options within a 15 minute walk. Some parts of my room were updated with a more modern look. Just others had remains of what once was. There were 3 wall mounted light sources, non of which worked. The clothing cabinet doors were not set right (off the sliding hinge) and the mirror one had several cracks. The bathroom ceiling had outlines and stain evidence of mold that had been painted over. The daily cleaning was totally random. Some days they would stop by at 930 in the morning and one day it wasn't until 1530 when cleaning came by. The bed was 2 twin mattresses pushed together, with a blanket meant for a Queen size and not the king size layout it had. The air-conditioning could never cool the room below 24°C and if you opened the window at night. The noise from the busy road, never ended. Be it students racing each other well past 1 in the morning or just general automotive noise. The 2 rooms on each side, had a balcony and the guests for those rooms during my stay, would be out on the balcony until 2 in the morning talking and drinking. The room had a lack of power outlets as well."