Dear guest,We are thrilled to receive your feedback and learn that your stay at Neemrana Fort-Palace, Rajasthan, exceeded your expectations. Thank you for taking the time to share your experience with us.Your satisfaction is our utmost priority, and we are delighted that you enjoyed every aspect of your stay with us. It is heartening to know that our efforts to provide a memorable and comfortable experience were successful.If there are any specific highlights or moments from your stay that you would like to share or if there are areas where we can further improve, please feel free to let us know. Your feedback is invaluable in helping us continue to deliver exceptional service and experiences to our guests.We appreciate your patronage and hope to have the pleasure of welcoming you back to Neemrana Fort-Palace in the near future for another memorable stay.Warm regards,Team Neemrana

Dear Guest,Thank you for your kind feedback. We are delighted to hear that you enjoyed the ambience and hospitality during your stay at the 15th-century Neemrana Fort-Palace. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable experience.Best regards,Team Neemrana

Dear guest,Thank you for choosing to stay at the 15th-century Neemrana Fort-Palace near Delhi and for taking the time to share your feedback with us. We are delighted to learn that you had a fantastic experience during your recent stay.Receiving a perfect 5 out of 5 rating from you is truly gratifying and serves as a testament to our team's dedication to providing exceptional service and experiences to our guests.Your positive feedback encourages us to continue delivering memorable stays and uphold the standards of hospitality that Neemrana Fort-Palace is known for.We appreciate your support and look forward to welcoming you back for another wonderful stay in the future.Warm regards,Team Neemrana

Dear guest,Thank you for taking the time to provide feedback on your recent stay at the 15th-century Neemrana Fort-Palace near Delhi. We appreciate your valuable input and are pleased to hear that your experience earned a commendable 8 out of 10 points.Your satisfaction is our utmost priority, and we are grateful for your positive rating. If there are specific aspects you enjoyed or areas where we can improve to make your future visits even more memorable, please do not hesitate to share your insights.We look forward to the opportunity of welcoming you back to Neemrana Fort-Palace in the future and ensuring your stay is consistently exceptional.Warm regards,Team Neemrana

Dear guest,Thank you for sharing your detailed feedback regarding your recent stay at Neemrana Fort-Palace. We truly value your insights as they help us identify areas for improvement.We are thrilled to hear that you enjoyed the ambiance of our 15th-century fort-palace, the delightful lunch and dinner, and the captivating dance show. Your positive comments on these aspects of your stay are greatly appreciated.However, we sincerely apologize for the shortcomings you experienced during breakfast. Your concerns about limited options and the staff's health protocols have been duly noted. Rest assured, we take such matters seriously, and we will address this with our team to ensure a more enjoyable dining experience for our guests.We also appreciate your feedback regarding the shower and heating in your room. However, we would like to inform you that the issue of hot water was promptly resolved within 10-15 minutes of receiving your complaint during your stay. Regarding the room heating, we understand the importance of guest comfort and will explore additional options to enhance the warmth of our rooms.Thank you for bringing these matters to our attention, as it allows us to refine and elevate the Neemrana experience. We sincerely hope to have the opportunity to welcome you back for an improved and more comfortable stay in the future.Warm regards,Team Neemrana

Dear guest,Thank you so much for your fantastic feedback and for awarding us a perfect 5 out of 5 rating for your recent stay at the 15th-century Neemrana Fort-Palace near Delhi.We are absolutely thrilled to hear that you had such a wonderful experience during your time with us. Providing exceptional service and creating unforgettable memories for our guests are our top priorities, and we are delighted that we were able to exceed your expectations.Your glowing rating means the world to us and serves as a testament to the hard work and dedication of our entire team. We truly appreciate your support and are grateful for the opportunity to have hosted you.We look forward to welcoming you back to Neemrana Fort-Palace for another extraordinary stay in the future.Warm regards,Team Neemrana

Dear guest,Thank you for taking the time to share your rating and feedback following your recent stay at the 15th-century Neemrana Fort-Palace near Delhi. We appreciate your valuable input and insights.We're pleased to see that you rated your experience with a 4 out of 5, and we're grateful for your positive evaluation. Your feedback is instrumental in our continuous efforts to enhance the guest experience.If there are specific aspects of your stay that you'd like to highlight or share in more detail, or if there are areas where we can further improve, we would love to hear more from you. Your satisfaction is our priority, and your feedback helps us in our ongoing commitment to providing memorable stays.Thank you once again for choosing Neemrana Fort-Palace. We hope to have the pleasure of welcoming you back for another enriching experience in the future.Warm regards,Team Neemrana

Dear guest,Thank you for taking the time to share your feedback regarding your recent stay at Neemrana Fort-Palace. We appreciate your insights, and we regret that your experience did not meet your expectations.We understand your concerns about the room and its amenities. We would like to inform you that all images and details related to the rooms are clearly mentioned on our official website. In case of any specific queries, our central reservations team is available to assist guests and provide detailed information before making a reservation.Regarding the geyser for hot water, we apologize for any inconvenience caused. We have noted your feedback, and we will work on providing more clearer instructions to our guests.We regret if there was any miscommunication regarding taxi services and the pricing structure. Your feedback is valuable, and we will review our communication to ensure that guests are well-informed about transportation services and associated costs.As for the dining facilities and timings, we would like to clarify that Neemrana Fort-Palace is a unique heritage property with its own set of policies to ensure efficient operations. We appreciate your understanding and will work on enhancing our communication to set clear expectations for our guests.Regarding the property's suitability for mobility-impaired individuals, we acknowledge that Neemrana Fort-Palace is a restored ruin with a 14-tiered structure, and this information is provided on our official website. We encourage guests to review this information to make informed decisions based on their preferences and requirements.Your feedback is crucial, and it inspires us to continually improve our services. We sincerely apologize for any inconvenience caused and appreciate your valuable input.Thank you for choosing Neemrana Fort-Palace. We hope to have the opportunity to welcome you again and provide a more satisfying experience.Warm regards,Team Neemrana

Dear guest,Warm greetings from the 15th-century Neemrana Fort-Palace near Delhi! We hope this message finds you in great spirits.We are overjoyed to receive your amazing rating! Your kind words mean the world to us, and we are pleased to know that your experience at Neemrana Fort-Palace was nothing short of spectacular.Our team is dedicated to providing exceptional hospitality, and it's truly rewarding to hear that we've succeeded in making your stay memorable. Your feedback inspires and motivates us to continue delivering outstanding service to all our guests.If there are any specific aspects of your visit that stood out, or if you have suggestions for how we can make future stays even more delightful, we would love to hear from you.Thank you once again for choosing Neemrana Fort-Palace. We look forward to the pleasure of welcoming you back for more amazing moments in the future!Best regards,Team Neemranafeedback@neemranahotels.com

Dear guest,Thank you for taking the time to share your feedback about your recent stay at the 15th c. Neemrana Fort-Palace near Delhi. We appreciate your thoughtful comments.We're delighted to hear that you found your experience worth the value, even though you mentioned that the prices are a bit high. We strive to offer a unique and memorable experience that goes beyond expectations, and it's wonderful to know that we could achieve this during your stay.Your insights are invaluable to us, and we look forward to the opportunity of welcoming you back to Neemrana Fort-Palace for another exceptional experience.If you have any specific suggestions or details you'd like to share, please feel free to reach out. Your feedback helps us continually improve our services.Warm regards,Team Neemrana

Dear guest,Thank you for your wonderful feedback following your recent stay at the 15th c. Neemrana Fort-Palace near Delhi!We are delighted to hear that everything during your stay was excellent. Your positive comments motivate our team to continue providing exceptional experiences to our guests.Should you have any specific highlights or details you'd like to share about your stay, or if there's anything we can do to make your next visit even more memorable, please feel free to let us know.We look forward to the pleasure of hosting you again at Neemrana Fort-Palace for another excellent experience.Warm regards,Team Neemrana

Dear guest,Thank you for taking the time to share your experience at the 15th c. Neemrana Fort-Palace near Delhi! We appreciate your valuable feedback and are delighted to learn that your stay was overall enjoyable.It warms our hearts to know that the folk performances were a hit and that you thoroughly enjoyed the culinary offerings, including high tea, breakfast, and dinner – we strive to create a delightful culinary journey for our guests.We also appreciate your understanding regarding the issue with insects on the rooftop. However, we always have a regular pest control at the hotel. Rest assured, we are taking additional measures to address this concern and enhance our guests' experience.Your insights are invaluable to us, and we look forward to the pleasure of hosting you again at Neemrana Fort-Palace for another memorable stay.Warm regards,Team Neemrana

Dear guest,Thank you so much for sharing your delightful experience at the 15th c. Neemrana Fort-Palace near Delhi!We're pleased to hear that you found our historical haven to be a wonderful place for relaxation, surrounded by lovely architectural details. Our team is elated to know that our service met your expectations, and we appreciate your kind words.Your feedback inspires and motivates us to continue providing exceptional experiences. If there's anything specific that stood out during your stay or any additional insights you'd like to share, we'd love to hear more.We hope to have the pleasure of welcoming you back to Neemrana Fort-Palace for more moments of relaxation and architectural charm.Warm regards,Team Neemrana

Dear guest,We are truly delighted to receive your perfect 5 out of 5 points for your recent stay at the 15th c. Neemrana Fort-Palace near Delhi!Your feedback is immensely valuable to us, and we are overjoyed to learn that we could make your stay exceptional. Creating memorable experiences for our guests is our top priority, and your perfect rating reaffirms our commitment to excellence.Thank you for choosing Neemrana Fort-Palace. We look forward to the pleasure of hosting you again for another wonderful stay. If there's anything specific that made your experience exceptional or any details you'd like to share, we'd love to hear more!Warm regards,Team Neemrana

Dear guest,Thank you for taking the time to share your feedback on your recent stay at the 15th c. Neemrana Fort-Palace near Delhi. Your thoughts and insights are important to us, and we appreciate your thoughtful evaluation.We're pleased to hear that you had an overall positive experience during your stay. However, we understand that there might be areas where we could further enhance your satisfaction. Your feedback is crucial in helping us identify opportunities for improvement, and we are committed to addressing any concerns you may have.If you have specific details or suggestions you'd like to share, please feel free to reach out. We value your input and strive to make every guest's experience exceptional.Thank you once again for choosing Neemrana Fort-Palace. We look forward to the opportunity of welcoming you back for an even more delightful stay.Warm regards,Team Neemrana

Dear guest,We are absolutely delighted to receive your fantastic feedback for your recent stay at the 15th c. Neemrana Fort-Palace near Delhi!Your emojis say it all, and we couldn't be happier to know that we could make your experience truly special. Creating moments that resonate with our guests is our utmost priority, and it's guests like you who make our efforts truly worthwhile.Thank you for choosing Neemrana Fort-Palace, and we look forward to the joy of hosting you again for another fantastic stay.Warm regards,Team Neemrana

Dear guest,A sincere and heartfelt thank you for awarding us a perfect 10 for your recent stay at the 15th c. Neemrana Fort-Palace near Delhi!We are absolutely delighted to learn that we could make your experience exceptional in every aspect. Your perfect score is a testament to the hard work and dedication of our entire team, who strive tirelessly to create memorable moments for our valued guests.It was a pleasure hosting you, and we look forward to the opportunity of welcoming you back to Neemrana Fort-Palace in the near future. Thank you once again for choosing Neemrana Hotels. Your satisfaction is our utmost reward.Warm regards,Team Neemrana

Dear guest,Thank you for taking the time to share your feedback regarding your recent stay at the 15th c. Neemrana Fort-Palace near Delhi. Your input is invaluable to us, and we appreciate your thoughtful evaluation.While we are pleased to note that you had an overall positive experience, we also acknowledge that there might be areas where we could enhance your stay further. We are committed to continuous improvement and would love to learn more about your specific observations to address them effectively.Should you have any additional comments, suggestions, or details you'd like to share, please feel free to reach out. Your insights play a crucial role in helping us refine and elevate our services.Thank you once again for choosing Neemrana Fort-Palace. We hope to welcome you back for an even more delightful experience in the future.Warm regards,Team Neemrana

Dear guest,Thank you for taking the time to share your feedback regarding your recent stay at the 15th c. Neemrana Fort-Palace near Delhi. Your input is invaluable to us, and we appreciate your thoughtful evaluation.While we are pleased to note that you had an overall positive experience, we also acknowledge that there might be areas where we could enhance your stay further. We are committed to continuous improvement and would love to learn more about your specific observations to address them effectively.Should you have any additional comments, suggestions, or details you'd like to share, please feel free to reach out. Your insights play a crucial role in helping us refine and elevate our services.Thank you once again for choosing Neemrana Fort-Palace. We hope to welcome you back for an even more delightful experience in the future.Warm regards,Team Neemrana

Dear Guest, Thank you for sharing your valuable feedback. We are sorry to know that your stay at the property did not measure up to your expectations. Please accept our sincere apologies for the inconvenience caused to you during the stay. With reference to your feedback, as you have made the booking through an online travel portal. We would like to inform you that the pictures available with the categories of the rooms shown on online travel portals are for the reference purpose only. The rooms are allotted as per the availability of the category you have booked through online travel portal. Further, all the online travel portals are updated with the information that the rooms are allotted may differ from the photograph displayed. Further, Sutra Mahal comes under the same category which you have booked through the online travel portal. We would like to inform you that this room is mostly liked by the honeymooners and the couples. The rooms is based on kamasutra theme with erotic pictures and statue. This room also has direct access to the upper pool and has a standing balcony overlooking the pool, fort, garden and village. Moreover, as per the information received by the team at the hotel that they had not received any complaint/ feedback from you during the stay else they would have offered you another room as per the availability. However, please be assured that your feedback has been noted and have shared the same with the management. There are other rooms at the hotel with unique architecture and the décor. We are hopeful that you will not hold this against us and will give us a chance to overlay your past experience with a fresh and memorable one in the near future. Warm Regards, Team Neemrana

Dear Guest, We would like to thank you for sharing your valuable feedback. At the outset, please accept our heartfelt apologies for the inconvenience caused to you during your stay. With reference to your feedback, the team at the hotel always ensures that all the guests are comfortable and have a smooth check-in and check-out. We would like to inform you that as per the check-in and check-out terms and conditions, all the guests are requested to show the valid id proofs at the reception as per the standard policy of all the hotels. As per the feedback received from our front office manager, when you checked in, the team member at the front desk was on the call with the other guest. Hence, she requested you to sit by the gesture and later apologized for keeping you waiting for some time. Further, the lunch and dinner buffet includes a variety of dishes with a mixture of Indian, Chinese, and Continental cuisine including vegetarian and non-vegetarian soups, salads, starters, main courses, and various Indian and continental breads and desserts. As per the feedback received by the f&b manager, we always assign a dedicated team member and a Chef at the restaurant during the buffet. However, please be assured that your feedback has been shared with the F&B Manager and the Chef who shall ensure that similar feedback does not recur in the future and shall focus on enhancing the dining experience for greater guest delight. As per your reservation details, you had made the reservation for the Heritage Romance category room through the online travel portal. Hence, you were offered a room ( Kaath Mahal ) which comes under the same category. Please note that this is one of the most liked rooms under this category. This room has a private terrace with low sit out overlooking Hill, Village and swimming pool. Moreover, the team has not received any feedback regarding the room neither during the stay nor at the check-out. We would like to inform you that each room at the Fort-Palace is different from another. The room size, decor, and bathroom amenities are in accordance with the price. We always recommend the guests to connect with our reservations team as they ensure to offer a best suitable room as per the guest’s preference. However, we sincerely apologize for the inconvenience caused to you once again during the stay. It is our endeavour to improve our services and feedback such as yours helps us to do so. We do hope that you will not hold this against us and will give us a chance to make this up to you in the future. Warm Regards, Team Neemrana

Dear Guest, We thank you for your positive review about the Neemrana Fort- Palace heritage resort near Delhi. We are happy to hear that you had an enjoyable stay. We are glad to know that you liked our property. Your compliments about the room layout and the views have been conveyed to the restoration team. Your appreciation about the food and the service has been conveyed to the personnel concerned. Thank you for your visit. We'll be happy to serve you again ! Warm Regards, Team Neemrana

Dear Guest, It is truly satisfying to receive a compliment from the heart ! Thank you for your visit. We'll be happy to serve you again ! Warm Regards, Team Neemrana

Dear Guest, Thank you for your valuable feedback. We are glad that you liked the property . We have noted your observations regarding the Hotel and the ambiance. As you may be aware, Neemrana has been lovingly restored into a heritage monument hotel and considering the same, all the areas of the hotel have been restored and maintained. We thank you for your visit and do hope that you will give us another chance to welcome you back ! Warm regards, Team Neemrana Fortpalace@neemranahotels.com

Dear Guest, It is truly satisfying to receive a compliment from the heart ! Thank you for your visit. We'll be happy to serve you again ! Warm Regards, Team Neemrana Fortpalace@neemranahotels.com

Dear Guest, Thank you for taking time out to share your experience with us! We are extremely disappointed to learn that you requirements were not been taken care of and we extend our apologies for the shortfalls. Your honest feedback is always welcome as the same would help us improve and cater to your expectations more closely. We would also request you to write to us on the email address mentioned below, so we can attend to and incorporate the same. We hope that you will not hold this experience against us and are grateful for your patronage. Warm regards, Team Neemrana feedback@neemranahotels.com

Dear Guest, We are extremely sorry to read about your experience at Neemrana. We are writing to apologize and to offer an explanation. As you may be aware, Neemrana has a range of rooms from INR 7400 to INR 35000 plus taxes which are spread across 14 levels. The heritage wing has some rooms which are small or quirky in the lower categories while others are rather grand. There are various interconnected rooms and suites which are a great choice for families and guests that are travelling together. Do inform our Sales team about your requirements and they shall gladly assist you in finding a suitable room whenever you stay with us next. We always recommend this as rooms in the same price category are often separated from each other. With reference to the feedback about the food, please note that the lunch and dinner buffet includes a variety of dishes with a mixture of Indian, Chinese, and Continental cuisine including vegetarian and non-vegetarian soups, salads, starters, main courses, and various Indian and Continental breads and desserts. Though, we have noted your observation and given necessary support and training to the entire team to enhance the dining experience. We do hope that you will not hold this against us and will give us a chance to make this up to you in the future. Warm Regards, Team Neemrana Fortpalace@neemranahotels.com

Dear Guest, Thank you for your review. We are extremely sorry to read about your experience. Unfortunately your review did not mention any feedback.We shall investigate your feedback with the hotel team and certainly look into all your concerns. Please be assured that it is our endeavour to make each guest's stay a memorable one. Do send us the details of your stay with feedback so that we are able to take the necessary action at the earliest. Warm Regards, Team Neemrana feedback@neemranahotels.com

Dear Guest, We thank you for your positive review about the Neemrana Fort- Palace heritage resort near Delhi. We are happy to hear that you had an enjoyable stay. We are glad to know that you liked our property. Your compliments about the room layout and the views have been conveyed to the restoration team. Your appreciation about the food and the service has been conveyed to the personnel concerned. Thank you for your visit. We'll be happy to serve you again ! Warm Regards, Team Neemrana fortpalace@neemranahotels.com

Dear Guest, Thank you for your valuable review about the Neemrana Fort-Palace heritage resort near Delhi. We are delighted to read about your experience as this is exactly what we strive to achieve. Your compliments about the room layout and the views have been conveyed to the restoration team. We thank you for your patronage and look forward to welcoming you back for many more memorable getaways ! Warm Regards, Team Neemrana Fortpalace@neemranahotels.com

Dear Guest, It is truly satisfying to receive a compliment from the heart ! Thank you for your visit. We'll be happy to serve you again ! Warm Regards, Team Neemrana Fortpalace@neemranahotels.com

Dear Guest, We thank you for your positive review about the Neemrana Fort- Palace heritage resort near Delhi. We are happy to hear that you had an enjoyable stay. We are glad to know that you liked our property. Your appreciation about the food and the service has been conveyed to the personnel concerned. Thank you for your visit. We'll be happy to serve you again ! Warm Regards, Team Neemrana Fortpalace@neemranahotels.com

Dear Guest, Thank you for your valuable feedback. Although, you appreciated about the upkeep of the property, the hospitality and the food. However, we are sorry to learn that the few aspects of the hotel were not up to your expectations. Please accept our heartfelt apologies for the inconvenience caused to you during your stay. We are extremely concerned about the cleanliness and take the necessary measures to ensure that this is up to the mark. The housekeeping team always ensure to clean the room and change the linens and pillow covers on the daily basis. We deeply apologize for the experience you had to go through. Please be assured that your observations have been shared with the housekeeping manager and the hotel manager who shall take the necessary action to ensure that similar feedback does not recur in the future. We would like to inform you that the swimming costume is mandatory for every guest who is using the swimming pool. Please be assured that your feedback has been shared with the pool attendant and the operations manager who shall take the adequate measures to ensure that this kind of feedback does not recur in the future and every guest adhere to the swimming pool rules and regulations. Please note that the website and other online portals are updated with the information about the buffet meals and no a-la-carte service is available at the hotel. It is our constant endeavour to ensure that the guests are comfortable and enjoy their stay at the hotel. Please accept our sincere apologies once again for all the trouble that you had to face during the stay. We do hope that you will not hold this against us and will give us a chance to make this up to you in the future. Warm Regards, Team Neemrana Fortpalace@neemranahotels.com

Dear Guest, It is truly satisfying to receive a compliment from the heart ! Thank you for your visit. We'll be happy to serve you again ! Warm Regards, Team Neemrana Fortpalace@neemranahotels.com

Dear Guest, It is truly satisfying to receive a compliment from the heart ! Thank you for your visit. We'll be happy to serve you again ! Warm Regards, Team Neemrana Fortpalace@neemranahotels.com

Dear Guest, Thank you for your kind words about the Neemrana Fort-Palace heritage resort near Delhi. We have conveyed your appreciation to the service team. Further, we have also conveyed your compliments about the food to the Chef and his team. We are sorry to know about your experience and please be assured that your feedback has been shared with the concerned team They have been given the necessary instructions to ensure that such problem do not recur in the future. Once again please accept our sincere apologies for the inconvenience caused. We do hope that you will not hold this against us and will give us a chance to make this up to you in the future. Warm Regards, Team Neemrana Fortpalace@neemranahotels.com

Dear Guest, Thank you for your valuable feedback. We are sorry to know that although you enjoyed some aspects of your visit did not measure up to your expectation. We deeply apologize for the experience you have been through. This is something which we do not want our guests to experience. We are sorry to know about your experience about the bathroom and please be assured that your feedback has been shared with the manager and rest of the housekeeping team. And we will try our best to overcome this concern. Once again please accept our sincere apologies for the inconvenience caused. We do hope that you will not hold this against us and will give us a chance to make this up to you in the future. Warm Regards, Team Neemrana Fortpalace@neemranahotels.com