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"We’ve stayed at this property many times and it’s always been decent. This time was bad. First room assigned had the awful smell of stinky feet and wet dog…odor hit us the minute we walked in the door. Next room assigned…AC did not work properly, bathtub faucet literally ran, not dripped, the entire time, no toilet paper anywhere, no coffee for machine, and the list goes on and on! We will not return "

"Easy check in friendly staff only complaint is how loud the doors the slam"

"Yes everything was great very helpful they have very good staff the room's good locations good everything's good it's really pleased I would definitely stay there every time I'm in Augusta thank you"

"everything was good, fair price for the room "

"There was no tissue paper in the toilet. The shower citton is torn No duvey to cover in cold temperature "

"I am a property manager. They had clearly recently underwent renovations, the staff at the desk was awesome but it was immediately apparent to me that corporate has not dedicated the funds to address prior smoking odors or to properly staff the hotel with cleaning staff. My room had not been prepared with enough towels (one bath towel was provided), the cigarette odor was so profound that i had to run the AC constantly to manage it so I didn’t get a headache, there were cigarette stains on the night stand, coffee cups had not been restocked, the shower had not been cleaned in at least two weeks given visible discoloration. These are jot health or safety issues but they did greatly contribute to how I felt about my stay. I could tell that the desk staff was diligently working to manage guest frustrations that were occurring from being sold false expectations about the condition of the hotel. Corporate needs to allocate funds to ensure a sufficient cleaning staff is retained and to mitigate lingering cigarette odor in this hotel. "

"Great food and customer service"

"N/A"

"Everything is clean and new. Staff is helpful."