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Reviews of Microtel Inn by Wyndham Beckley

2 out of 5
Microtel Inn by Wyndham Beckley
2130 Harper Rd, Beckley, WV

Reviews

8.0

Very good

Rating 10 - Excellent. 218 out of 531 reviews" "
Rating 8 - Good. 169 out of 531 reviews" "
Rating 6 - Okay. 68 out of 531 reviews" "
Rating 4 - Poor. 42 out of 531 reviews" "
Rating 2 - Terrible. 34 out of 531 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there the place almost looked vacant inside. The attendant was nice but not knowledgeable. As we got on the elevator and started to ascend, it sounded like it was going to come crashing down. It was terrifying. Come to find out, it was the first time the attendant heard that terrible noise and we were likely in danger. When we got into our room it smelled and we noticed what looked like blood and urine stains on the bedding. We decided to take the stairs back down and leave and not stay over night! I would not recommend staying here.
Stayed 1 night in May 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service
Older property but very clean and well maintained.
Stayed 1 night in May 2024

10/10 Excellent

Amy, Lakewood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was maintained and clean throughout the building. Everything was very minimalist, no coffee pots in rooms and towels are very small in the bathroom. The breakfast area had basic things though no one was keeping up with refills. We had to request that the waffle batter be refilled. Beds were comfortable. Pool was good temp.
Stayed 1 night in May 2024

10/10 Excellent

Jada Rae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful place to stay.
Stayed 1 night in May 2024

2/10 Terrible

Jenna

Disliked: Amenities
Booked a room to stay one night. Paid the full amount, they took it off my card befire we showed up. When we got there, they demanded a $100.00 security deposit for the room aside from the amount we had already paid. We didn't have the 100 right then. We ran up the street to the ATM to get the security deposit money. When we returned, the lady at the front desk CANCELLED OUR RESERVATION!!!. She said that the manager would refund our money to us for the room. But after contacting them the next day, we were then told that our money was non-refundable. We lost money to a room we didn't even get to stay in. Horrible experience.
Stayed 1 night in May 2024

2/10 Terrible

Briana

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Looks modernized and the staff were super nice. There was rat poop on the chair in my room, which automatically gets a low rating from me. The air conditioner had expressed insulation, so not super safe. And the pool was falling appart. Falls short of what I would expect at this price point. Breakfast was good and area looked clean.
Stayed 1 night in May 2024

10/10 Excellent

Susan, Indianapolis

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the convenient location and price point of this MicroTel property. It was a bit noisy since the room next door had their TV on all night until about 6am.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in May 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely remodeled
Stayed 1 night in May 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all good !!!!
Stayed 1 night in Mar 2024

6/10 Okay

Kurt

Stayed 1 night in May 2024

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrea was very pleasant. The room is nice. Beds are comfy. Would stay here again
Stayed 1 night in May 2024

10/10 Excellent

Robert, Huntersville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. No muss and no fuss.
Stayed 1 night in May 2024

10/10 Excellent

William S.

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean, staff was.great. thank you
Stayed 1 night in May 2024

4/10 Poor

Christy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We were very surprised that it had such a good rating. We had roaches in our room at least 5 of them that we saw. The shower floor looked like someone had smeared poop on it.
Stayed 1 night in May 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Amenities
The front desk woman was friendly & our room was clean. Breakfast was good too.
Stayed 1 night in May 2024

4/10 Poor

Thomas

Travelled with family
Liked: Cleanliness
Elevator out of order. 90 y/o required to climb stairs. No prior communication that elevator was not operational. Assistance to get to second floor was not offered.
Stayed 1 night in May 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Staff was very polite and helpful. Clean room.
Stayed 1 night in Apr 2024

4/10 Poor

Nichole

Disliked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

william, buffalo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location price was good for location. The room was clean but the hotel has very thin walls and wood floors. You can hear everything from the people above you. If there walking all night forget about sleeping. Very noisy. $100 deposit seems high for this property. There is nothing in the room that’s worth taking. No coffee maker in room. The lady that checked us in was great. Happy and welcoming. Manager on duty next morning had no personality. He is very miserable maybe a new job for him would be a better fit for him.
Stayed 1 night in Apr 2024
Response from Brian on 2 May 2024
Thank you for your feedback on all the things. Deposit is for incidentals mainly for damages. No coffee maker in the room as we offer 24 hr coffee in the lobby. I am sorry if you miss that. We are here to provide you nice clean stay and not to hear your personal opinion on employees. Please keep it to yourself. RespectfullyThank you

10/10 Excellent

Donna, Northville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything appears clean and the lobby smells pleasantly of cleaning products, but our room smells as if it’s been a smoking room in the not-so-distant past. Front desk staff very pleasant and helpful. Located at a busy intersection where in/out is difficult when unfamiliar with the area, although it’s very convenient to the expressway for a one night stay.
Stayed 1 night in May 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great!
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the girl that checked me in she was very nice and polite great to see a smiling face😃 great job to this employee at this location keep on smiling
Stayed 1 night in Apr 2024

10/10 Excellent

Rhonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool was great. The hotel itself was clean and quiet.
Stayed 1 night in Apr 2024

6/10 Okay

Jordana

Travelled with family and small children
Liked: Staff & service
For the price, this hotel makes sense. You get what you pay for. No frills but a comfortable sleep. Paper thin walls though, so bring earplugs just in case. Breakfast was not great but there's a cracker barrel right around the corner!
Stayed 1 night in Apr 2024

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator wasnt working but everything else is great.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was easy on/off the highway. Front desk staff was very friendly and helpful with non chain dining options.
Stayed 1 night in Apr 2024

8/10 Good

Frank

Business traveller
Location
Stayed 1 night in Apr 2024

10/10 Excellent

Herman

Stayed 1 night in Apr 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly helpful staff. Pool clean
Stayed 1 night in Apr 2024

8/10 Good

Jan

Stayed 1 night in Apr 2024

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 1 night in Apr 2024

8/10 Good

Lauren

Stayed 1 night in Jan 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Clean decent breakfast. Nice room
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara, Fostoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at check in was very nice and helpful. We really liked having a pool and a hot tub after a long day driving. The only downside I have is there are not enough tables and chairs in the pool area. We had to sit on the window ledge while we were trying to dry off.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean.
Stayed 1 night in Apr 2024

8/10 Good

Patricia

Stayed 1 night in Apr 2024

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, The property was clean and the service was friendly. The rooms are fairly newly renovated, so that makes for a better experience. The mattresses are little squishy, so I’m not sure if they knew or not, but they seem like they could use a little upgrade, the linens were nice so that helped. We were in an accessible room, So there was more space, but the shower wasn’t accessible. It was a standard step in shower, even though the bathroom was large enough for a wheelchair to be in, so that was odd. The breakfast was pretty, ever since Covid they don’t seem to be any warm options apart from waffles, but no protein like eggs or sausage. Overall, I can recommend it.
Stayed 1 night in Apr 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Indoor pool and hot tub were excellent, and well heated. Enjoyed breakfast biscuits and mini waffles available. Room appeared and smelled clean, but greasy smudges noted on temperature control device. Desk staff very helpful and nice, provided extra linens for teen to sleep in window seat area. Minimal room amenities, no closet, tight fir for family of 4 Overall, fine for a quick one-night stay
Stayed 1 night in Apr 2024

8/10 Good

Robert, Huntersville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and affordable
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy

Stayed 3 nights in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Do not like the 100.00 deposit required
Stayed 1 night in Apr 2024

8/10 Good

Bruce, Peterborough

Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty basic accommodations as expected, comfortable room and clean. Breakfast was a little disappointing but overall ok! Good location to get back onto the highway.
Stayed 1 night in Mar 2024

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The window seat/nook was such a hit for my kids! They loved it!
Stayed 1 night in Apr 2024

10/10 Excellent

Margot

Stayed 1 night in Apr 2024

8/10 Good

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was minimal at best but was better than nothing.
Stayed 1 night in Apr 2024