Bear Park Hotels, Cloudcroft

"Everything felt safe. Easy check in process. Breakfast was great. "

"I love this hotel. Too bad no rooms where available for my last trip but I always wanted to stay at this property when visiting Alamogordo. "

"I left the hotel after I opened the door for the assigned room. It was so dirty that I was afraid to go in there. Stay away from this hotel. This hotel should be closed for safety reasons 😞"

"The hotel is in a good location. The room was a little bit stinky so a new carpet or an odor automatic control spray will be great. The towels smelled funny too. "

"I really enjoy my stay every time I’m in town. My go to place. Added bonus this trip was the BBQ guy on the patio. "

"I am very disappointed with my recent stay, especially considering I paid $600. The condition of the room did not meet expectations associated with the Marriott brand. The room was extremely dusty, with visible dust on nearly all surfaces. The bathroom had multiple maintenance issues, including cracked and uneven tile flooring, and the bathroom door would not properly close. Additionally, the television was not functional at all. What was most concerning was the cleanliness of the bathroom. The toilet was not clean upon arrival, and I felt compelled to clean it myself, which is unacceptable for any hotel, let alone at this price point. I chose not to raise these concerns during my stay due to the limited availability in the area, as I was aware there were no alternative accommodations. However, this experience fell far below reasonable expectations. Given the circumstances, I want my money back"

"This is the cutest little vintage retro motel near White Sands National Park. The rooms are clean and they have a nice continental breakfast. We want a more authentic experience rather than staying at a chain hotel and this one is a great fit!"

"Shower head was not working properly. Phone and clock in room did not working. Most, but not all of the staff was friendly. Staff seemed to only interact with locals. Not very attentive to other’s. Food, drinks, and atmosphere are great."

"There were three remotes and none worked. I was able to watch what I wanted to see online with the WIFI and laptop however..."