Beacon Hills Hotels, Roanoke

"Everything was great for the one night we stayed. Breakfast was delicious. "

"Good breakfast. Room was clean and roomy. Nice location. Good parking. Quiet."

"This is a really interesting property. This was our first time in Roanoke. Just passing through for one night. Location and parking was good. It's pretty eclectic. A one bedroom apartment in a former government building. Kitchen was great, but it reminded us of a college apartment. Brewery located onsite was fun and it was a lovely day. Definitely not your average hotel. We cracked up at the really big screen TVs in the living and bedrooms."

"No breakfast that i know of"

"Very nice and unique property! Great bar with fun drinks. Very walkable. Cons: parking is offsite with limited parking spots Pillows aren’t standard size so was odd to have what was like the size of a throw pillow on a king size bed. Our room overlooked the train station so was woken up at 2am til 4 am with train noises."

"Nice and Clean. Good service."

"Exceptional property."

"Cheap motel nothing more."

"Hotels.com screwed up my reservation (as they did the next hotel on my multi-city trip), so I got there & only 1 room was reserved. Since it wasn’t busy, no big deal, except the front desk staff said there was some “new” system in use and they couldn’t add a room to my reservation or create a 2nd one. Completely ridiculous. So I stood in the lobby, in front of hotel staff, and had to make a reservation in my cell phone. The person who checked us in was either in a foul mood or seriously hates her job, because she was defensive & rude the entire time, when she should have been profusely apologizing & offering us freebies for the inconvenience. The room was spacious but had ridiculously inadequate storage. All in closet but only 1 rod, 4 teeny weeny shelves. There was no functional chest of drawers. The same front desk person claimed they had no additional hangers. Like many hotels, they have (presumably) used COVID as an excuse to avoid cleaning rooms daily. We asked for our room to be cleaned every couple of days, but even then only half the room was cleaned. Probably won’t stay in a Springhill Suites again unless I can’t avoid it."