Family Hotels & Resorts in Bay Lake from AU$106

"Amazing "

"Breakfast was awesome "

"It was clean"

"Water temp was amazing and felt like you were always in a hot tub. The issue is that we booked our stay for my kids spring break and they shut down the water slides for those days. All they had was the red slide, play area (not even fully running), a semi hot tup with no bubbles, and the lazy river. They even shut down the grill. "

"Very dirty, stained sheets, holes in wall, mattress actually had a big hole in it!! We asked for a handicap room and they didn’t give it to us -said 2 handicap rooms were booked already. We actually needed 2 rooms with handicap accessibility and we had a fall in the tub due to lack of help from the hotel management. Never saw anyone else who would possibly need handicap rooms, we were there for 2 nights-paid way too much and no management all weekend to help us. Front desk staff did the best he could with his abilities without having management there."

"The first room we were booked in was the wrong room, and had a guests belongings in it. The second room we were booked in had mold in the microwave. The third and final room seemed ok, until the next day where we found out the shower didn't work. I would never return to this place, very horrible conditions."

"Bathroom and room clean, breakfast was good especially with kids"

"The room was fresh smelling when we entered. The staff was really friendly and helpful. The kids enjoyed the pool and the temp was perfect. The only complaint I have is the neighbors were so noisy until 4 in the morning so the sleep wasn’t the best. "