Outdoor pool, pool loungers
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Reviews of Samara Resort

3.5 out of 5
Samara Resort
Jl. Imam Bonjol No. 17 B, Batu, East Java

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Guarantee room key card
Recently staying at this property for 2 nights during Christmas holidays. Never before a hotel asked for money to guarantee room key card but this hotel did. The problem is the reception area isn’t at the same area with the building we were staying so chance we forget about the money are considerably high. Even the staff at our building who received our key cards when we check out didn’t remind us about the guarantee money. Once I found the receipt in my wallet after a few days, I tried to contact the hotel and they simply ignored me. No positive gesture what so ever!
Stayed 2 nights in Dec 2018

8/10 Good

JEFFREY SETIABUDI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Stay
Just Nice

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Sehr hellhörig. Glocke vom Aufzug, Türalarme bei nicht geschlossenen Zimmertüren. Gespräche aus Fluren und Nebenzimmern. Starker Fäkalgeruch, wenn Klimaanlage nicht in Betrieb. Armaturen im Bad gehören ausgetauscht. Insgesamt sauber und freundliches Personal.
Stayed 2 nights in May 2019

10/10 Excellent

Sri haryani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018