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Reviews of Best Western Reef Motor Inn - Batemans Bay

3 out of 5
Best Western Reef Motor Inn - Batemans Bay
27 Clyde Street,, Batemans Bay, New South Wales

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 209 reviews" "
Rating 8 - Good. 84 out of 209 reviews" "
Rating 6 - Okay. 47 out of 209 reviews" "
Rating 4 - Poor. 17 out of 209 reviews" "
Rating 2 - Terrible. 9 out of 209 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very old, neglected, no extra facilities, taking advantage of the season to overprice its worth. A single picture does not always tell the truth. Misleading information should not prevail.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting motel beware !!! Go straight past don’t stop.
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy basic hotel within walking distance to local shops and restaurants.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Ok hotel but tv too small fir the room it’s only as big as my computer monitor!!
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was an unpleasant stay, room was stinky and AC made noises throughout the day. On top of that we even spotted a cockroach in the room!! Very disappointing!!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place ideal location for all the attractions and shopping malls
Stayed 1 night in Dec 2018

8/10 Good

Kristie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, is close to the town centre, short walk to shops and restaurants.
Stayed 1 night in Sep 2018

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goid value
Clean and tidy room quiet considering location next to Hwy. Toaster provided which was a bonus.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Room comfort
Easy to findeasy
I can’t say nice hotel close to beach, small room
Stayed 1 night in Aug 2018

6/10 Okay

Megan, Canberra

Liked: Staff & service, room comfort
Quiet, comfortable enough, not fancy
Hotel was in a quiet spot, not too far from town. Room was comfortable enough, but nothing fancy. Was fair for the price, and did the job for what I needed which was a place to stay for one night while on the road for work. Staff were professional and friendly, and check in/check out was very efficient. The hotel is right across the road from the cycleway that follows the river and the beach front - so it's a good spot to stay if you're planning to include some cycling in your trip.
Stayed 1 night in Aug 2018

10/10 Excellent

jeff, canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was tidy, bed was comfortable location was great, staff very friendly
Stayed 1 night in Jul 2018

8/10 Good

Rodney, Brisbane,Qld

Liked: Cleanliness, staff & service, room comfort
A nights stay
Staff excellent, rooms clean and tidy, had dinner at sister motel which was perfect 10/10
Stayed 1 night in Aug 2018

10/10 Excellent

coolestcat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
on my way home from queensland
spacious feeling room, due to a large mirror, but perfectly adequate for a couple very handy to the township and a lovely quiet spot
Stayed 1 night in Jul 2018

8/10 Good

Lorraine, ACT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just needed a bed for the night and it was more than adequate, though perhaps if they had known our ages beforehand we would not have had to go upstairs on an outside staircase in the pouring rain......we were very happy with our stay, suited our purpose, clean, warm and comfortable.
Stayed 1 night in Jun 2018

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Trudi

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Toni, Melbourne

Disliked: Staff & service, property conditions & facilities
Dated
It is an old style Motel. Very dated but served the purpose for one night as we couldn’t get anywhere else. Location is central but also near a busy road. Restaurant was closed and had been for the past 4 months.
Stayed 2 nights in Dec 2017

4/10 Poor

Barry, Sydney

Disliked: Cleanliness, property conditions & facilities, room comfort
very disappointing.
Convenient location, but it can be impossible to turn right out of the street. Room was very smelly and carpet stained. There were noisy neighbours shouting in another room. The front door was hard to open and close. Some lights did not work. Frig freezer was iced up and not cold enough to cool our ice brick. Crack in toilet bowl.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great Location
Fantastic location and great staff. Easy walk to Batemans Bay shops and waterfront. No need to use car whilst there. Motel itself is quite drab with the whole outside being cement with no greenery at all. Rooms were basic but clean and obviously in need of an update. Plenty of hot water and nice and quiet in a peak period.
Stayed 3 nights in Jan 2018

2/10 Terrible

marie

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty hotel
The hotel smelt and the carpet was so dirty and black. We would not let the kids in the bathroom from how moldy and gross it smelt and looked. After 1 hour of being there we packed our stuff and left. Cheap accommodation doesn't have to mean smelly and dirty.
Stayed 1 night in Jan 2018

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse than sleeping rough
Worst place I've stayed in, in along time. Unclean, dirty , stains on carpets and cost a small fortune. Told the reception about my issues answered just got a 'ok' from here.
Stayed 1 night in Dec 2017

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, room comfort
Good for a few nights
This is a good place to stay for a sort time. Shops a walk across road,beach nearby! The place is very clean but old needs updating
Stayed 1 night in Sep 2017

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again.
The motel was fairly dated and could do with some modernization, but was clean, comfortable and within walking distance to local restaurants. Would definitely stay there again if we were in the area.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Roy

Liked: Cleanliness, staff & service, room comfort
Was pretty good, room could do with a bit of TLC.. Was disappointed to find the restaurant is no longer open .
Stayed 1 night in May 2017

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warmed my heart
was arriving late and got a call advising me how to access my room and that the air conditioner was on and warming my room for my arrival - awesome touch - thanks :)
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Needs updating - very old air conditioner
Noisey air conditioner, needs updating décor back in the 70's, bed sqeaks and really hard.
Stayed 2 nights in Jun 2017

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable, close to town centre and restaurants unfortunately The Reef Seafood restaurant is not open in winter.
Stayed 2 nights in Jun 2017

6/10 Okay

Hugh

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2017

8/10 Good

Bill, SYDNEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
last minute
Found the Hotel/Motel to be all you would expect it to be. It,s a little tired but very clean and comfy. Staff were freindly and informative. Restuarant was not open but plenty of places to get a meal here. Its not the Ritz but I would stay here again.
Response from Manager on 15 May 2017
Hello, Thanks for your feedback we look forward to seeing you again.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The room had a smell that hit you when you walked in. The bathroom looked clean. The grout looked dirty. I was in need of a shower but my husband refused to use it. Very old, needs updating desperately. Was looking forward to dinner !! very over priced, not many people in the restaurant. Things weren't going so well in the room, choose to go else where for dinner. The room didn't look as modern as the picture. The sheets were fresh, all pillows were very hard. Got up the next morning to have a coffee and all the milk was off. Stood at reception waiting for someone, saw the cleaning lady outside and I went to her. I explained that maybe all your milks might be out of date and was told, if i had of rang she would of brought us more milk and apologies.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great, rooms ok, good price, restaurant food was just ok

8/10 Good

amanda, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good comfortable hotel close to all amenities.
A very comfortable hotel with everything you need in the room

6/10 Okay

Ruth, NSW

Liked: Staff & service
Disliked: Cleanliness
The receptionist was very friendly and helpful. Everything about the room was good and clean except the carpet which was more then dirty! Looking back we should have requested another room. Great location, great area for walking and shops are close.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Bruce, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so beautiful and next to the sea
It was good and relaxed ! I think I will come back again for next trip!

10/10 Excellent

Chris, B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff and a great fitout!!
Really could not rate this Motor Inn higher enough!!. Professional courteous staff and nicely appointed room!!. I will certainly be back!!

8/10 Good

deb, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to to beautiful scenic places.
The motel owners are very amicable & only too willing to offer help or advise of the many beautiful places too visit around Narooma or other things to do around town.

8/10 Good

Les, merimbula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and convenient to all main facilities in Batemans bay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
One of the better motels in the bay.
Good value, good location and good service. Great restaurant.

6/10 Okay

Ally

Liked: Cleanliness, property conditions & facilities, room comfort
Simple & easy.
The check in process was very easy. We were only staying on night so we weren't too fussed about having an ultra modern room. We walked into town for dinner & a round of mini golf & then went to bed. The only issue we had during our stay was when we tried to check out at 7am the next morning, the receptionist hadn't shown up for work. The cook was very friendly & helped as best he could. Otherwise, a pretty painless experience thanks to Wotif!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
not very clean, but still recommand
Location is good, the rooms are new decoration. but it was not very clean. My wife found there was some hairs on the towel. And a candy was on the floor.

8/10 Good

T, Canberra

Liked: Cleanliness, room comfort
Convenient location
Although noting special, it was a clean room that provided easy access to Bateman Bay city centre and restaurants, which were all within walking distance. If a restaurant discount was offered to motel guests, this may increase patronage.

8/10 Good

ty, ty

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Good place to stay with great breakfast would stay again also close to boat ramp