Comfort Single Room, 1 Bedroom
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Reviews of The Golden Gate Inn

2 out of 5
The Golden Gate Inn
Freedom Street, New Ponds Site, Basseterre, St. Kitts

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

michael

Stayed 2 nights in Feb 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The rooms and private bathroom were clean and had fridge and microwave. In addition, the property also had a shared kitchen. Air conditioning worked well. The host was responsive and came to help with check-in. I was the only guest at the time so everything went well. The wifi internet could be better, it cut out or was very slow a few times during the stay.
Stayed 1 night in Feb 2024

8/10 Good

Janice

Liked: Staff & service, property conditions & facilities
Overall it ok
Stayed 1 night in Jan 2024

10/10 Excellent

WILLIAM A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2023

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The location is great, on duty staff is there when needed. Access to much access for outsiders (teens) to smoke and make noise. room cozy and clean.
Stayed 3 nights in Jan 2024

2/10 Terrible

Kurt, EUCLID

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
When we checked in they did not have our reservation. Someone was squatting in our room. They had to be told to leave, once I proved we had the reservation. I was then cleaning the room along with the gentleman who found our reservation. Nothing like traveling 1500 miles to clean your own pot smelling room.
Stayed 1 night in Jan 2024

10/10 Excellent

Kittaya

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Juan Manuel

Business traveller
Liked: Cleanliness, property conditions & facilities
Everythimg was good here
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to Stay
Stayed 1 night in Jun 2023
Response from Mr. Hutson - GM on 5 July 2023
We at the Golden Gate Inn are very pleased that we provided an accommodation that met your expectation, we will continue our efforts to exceed your expectation upon your next stay with us. We appreciate your business.

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
House in a residential area with good quality rooms. Seems brand new. Owner is helpful. Agree with owner upfront on time that you arrive so that he is there. However, in our case he arrived quickly in 5 min. Check his phone number upfront.
Stayed 1 night in Jun 2023
Response from Al Hutson on 17 June 2023
Thanks Robert for reminding us that we still have work to do get your 5 out 5. We will work at it. I was our pleasure to have you as our guest and we will endeavor to eliminate the 5 minute wait time you experienced. Making the Golden Gate Inn your "Home Away From Home" is our number one objective!

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Twinkle

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities