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Reviews of Cottonwood Cottages

2 out of 5
Cottonwood Cottages
710 W. C St, Basin, WY

Reviews

7.4

Good

Rating 10 - Excellent. 48 out of 155 reviews" "
Rating 8 - Good. 47 out of 155 reviews" "
Rating 6 - Okay. 31 out of 155 reviews" "
Rating 4 - Poor. 18 out of 155 reviews" "
Rating 2 - Terrible. 11 out of 155 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Rodney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
It’s an older place, but our room was really clean. He was cleaned every day and the trash was dumped. The lady running it is amazing. It is also close to a little bar that serves excellent food. No complaints here at all.
Stayed 8 nights in Sep 2023
Response from Arky Briscoe on 13 Oct 2023
Thank you for staying with us!

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities
The owner of this property was so friendly and welcoming - from the moment I walked in the door I felt like we were life long friends !! Highly recommended
Stayed 1 night in Sep 2023
Response from Arky Briscoe on 5 Oct 2023
Thank you for staying with us!

6/10 Okay

Taishu

Liked: Cleanliness, staff & service, amenities
Property needs updates. Small bathroom even with two beds in the room. Overpriced compared to others in the area.
Stayed 1 night in Sep 2023
Response from Arky Briscoe on 2 Oct 2023
Thank you for staying!

8/10 Good

Lester

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Arky Briscoe on 24 Aug 2023
Thank you for staying with us!!!

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
It's a cheap room. It was fine.
Stayed 1 night in Aug 2023
Response from ArkyBriscoe on 24 Aug 2023
Thank you for staying with us!!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Uhhh, no
The facility was in desperate need of remodel, replacement, upgrade. Water from sink and the very small shower had a very foul odor. Carpet was very old and very dirty. Also, in general, it didn't feel safe.
Stayed 1 night in Jul 2023
Response from Arky Briscoe on 24 Aug 2023
Sorry you had a bad time here! we are working to upgrade the rooms. The ordor you smelled was our disinfectant!

8/10 Good

Deano

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Arky Briscoe on 13 Aug 2023
Thank you for staying with us!!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Arky Briscoe on 2 Aug 2023
Thank you for staying with us

10/10 Excellent

Rey de jesus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 2 nights in Jul 2023
Response from Arky Briscoe on 31 July 2023
Thank you for staying with us!

8/10 Good

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Staff was very nice.
Stayed 1 night in Jul 2023
Response from Arky Briscoe on 23 July 2023
Thank you for Staying with us!

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a problem with the air conditioner and it was fixed easily. They are very personable and the rooms are big and clean. I would come back again.
Stayed 1 night in Jul 2023
Response from Arky Briscoe on 20 July 2023
Thank you for staying with us! We will be happy to have you come back again!

4/10 Poor

Anne

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The owner was very friendly and helpful. I was misled by other reviews. This property is old and rundown. The carpet was old and smelly. The room smelled and then there was an odor as if trying to cover the smell up.
Stayed 1 night in Jul 2023
Response from Arky Briscoe on 14 July 2023
Sorry you had a bad time! We are upgrading and it is taking us longer than we wanted!

4/10 Poor

Marcia

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wish I could give this a better rating. The owner was very kind. But it needs a major renovation. Carpet was gross. I had a hard time getting the shower to achieve and maintain a comfortable temperature. It just hasn’t had regular maintenance and updating. Location was good as you could walk to everything you needed.
Stayed 2 nights in Jul 2023
Response from Arky Briscoe on 6 July 2023
Sorry you had a bad time! We are upgrading and it is taking us longer than we wanted!

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with great staff
Stayed 5 nights in May 2023
Response from Arky Briscoe on 9 June 2023
Thank you for staying with us!

4/10 Poor

Wendell

Disliked: Cleanliness, property conditions & facilities
Un clean and in need of renovation!!!!!
Stayed 1 night in May 2023
Response from Arky Briscoe on 9 June 2023
Sorry you had a bad time! We are upgrading and it is taking us longer than we wanted!

8/10 Good

Earline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older, basic motel. It is clean with comfortable beds. No extravagances. If you are there on a weekend, there sre no restaurants nearby, but there is a refrigerator & microwave in the unit. The lady running it is very helpful & kind. And the price is better than most.
Stayed 2 nights in May 2023
Response from Arky Briscoe on 31 May 2023
Thank You for staying with us!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very cute and cozy. Quiet environment. Owner was very gracious and welcoming. Would definitely stay again.
Stayed 1 night in May 2023
Response from arky on 10 May 2023
Thank you for staying with us!!!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean quiet room. Good location. Owner was a pleasure to talk with.
Stayed 1 night in Sep 2022
Response from Arky Biscoe on 14 Oct 2022
Thank you for staying

8/10 Good

Verified traveller

Liked: Room comfort
Affordable and Friendly
We got in pretty late on a Saturday evening and we could tell the staff was waiting for us before they could go home. Check in was quick and simple and parking was onsite. The room was nothing special but comfortable. We handed our key to the staff on our way out, very informal check out.
Stayed 1 night in Aug 2022
Response from Arky Briscoe on 4 Sept 2022
Thank You for staying with us!

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very clean, friendly staff.
Stayed 3 nights in Aug 2022
Response from Arky Briscoe on 26 Aug 2022
Thank you for staying with us!

8/10 Good

Alan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
This is a family owned business, when you check in, you talk to the owner. She will be sure to ask about any special request you may have. I always choose Cottonwood Cottages when i am in Basin.
Stayed 2 nights in Jul 2022
Response from Arky Briscoe on 27 July 2022
Thank you, It will be nice to see you when u you can return!

2/10 Terrible

francis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh my!
Words can’t explain
Stayed 1 night in May 2022
Response from Arky Briscoe on 12 June 2022
We started remodeling and construction material cost went up we are at a stand still!!!!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Arky Briscoe on 1 Nov 2021
Thank you for staying with us!

6/10 Okay

Melvin

Stayed 1 night in Oct 2021
Response from Arky Briscoe on 1 Nov 2021
Thank you for staying with us!

6/10 Okay

William

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Response from Arky Briscoe on 9 Apr 2023
Thank you for staying with us!

6/10 Okay

ale

Business traveller
Disliked: Cleanliness
Stayed 10 nights in Sep 2021
Response from Arky Briscoe on 22 Sept 2021
Thank you!

8/10 Good

Mary, Wellsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Small and older, but were treated very nicely.
Stayed 1 night in Sep 2021
Response from Arky Briscoe on 22 Sept 2021
Thank you for staying with us!

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad place.
This is a more than adequate for anyone needing to crash for a night after a long day's travel or work in the area (as I did). It is a bit dated but Basin doesn't get a whole lot of tourism. If you need a place to stay this will do. Very kind management.
Stayed 1 night in Aug 2021
Response from Arky Briscoe on 3 Sept 2021
Thank you for staying with us!

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I like nothing it was dirty and kept up I stayed there 15 years ago and it was great this time under new owners it is a slum hole dirty and nasty will never stay here again
Stayed 1 night in Aug 2021
Response from Arky Briscoe on 15 Aug 2021
Sorry you had a bad time! We are upgrading and it is taking us longer than we wanted!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Property has a lot of potential, owners have a lot of plans for it. But for now it is below average. But the bed was brand new as were many of the furnishings in the room. Hopefully they'll keep up the good work.
Stayed 1 night in Aug 2021
Response from Arky Briscoe on 10 Aug 2021
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Simple, quiet, clean place to sleep. Don't expect any frills. Just a nice, clean place to sleep. Comfy beds and a hot shower. Perfect stop on the way to Yellowstone. We will stay again.
Stayed 1 night in Jul 2021
Response from Arky Briscoe on 2 Aug 2021
Thank you for staying with us!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at all costs. Old and gross. Carpet is decades old and smells like it. Little window unit AC couldn't keep up. Micro fridge was almost an antique. No ice machine. Calling this "cottages" is deceptive marketing. It's an old motel. Owner was extremely annoying. Kept bothering us and didn't pick up on social cues that we did not want to visit with her.
Stayed 1 night in Jul 2021
Response from Arlydia Briscoe on 30 July 2021
I am sorry you had a bad time here at the motel!We are trying to remodel the motel and it will take us while. Hope you found one more to your liking on your trip!!!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, room comfort
Rustic room
The shower stall is tiny, the room was old, but the bed was comfortable.
Stayed 1 night in Jun 2021
Response from Arky Briscoe- Proprietor on 27 June 2021
Thank you for staying with us!

4/10 Poor

Langston

Disliked: Cleanliness, property conditions & facilities, room comfort
Give it a pass
Not well kept up. Wifi login system went down during the night. Over-priced for a rundown motel.
Stayed 1 night in May 2021
Response from Arky Briscoe--- Proprietor on 4 June 2021
We do not control of WiFi! Sorry the room was not up to your standards, we are still trying to upgrade the motel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Arky Briscoe on 11 Nov 2020
Thank you for staying with us!

4/10 Poor

Elisabeth

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Arky Briscoe on 20 Oct 2020
Thank you for staying with us!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than it looks
Once you get past the vaguely Bates Motel curb appeal, the place is actually totally comfortable. It's a great value jumping off point for Yellowstone if you don't mind getting up a little early.
Stayed 1 night in Sep 2020
Response from Arky Briscoe on 11 Oct 2020
Thank you for staying with us. It is going to take us a while to get it fix up , it is a very old motel!

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The staff was nice and helpful. My main suggestion is doing a good cleaning since there was much dust and spider webs all over the room.
Stayed 1 night in Sep 2020
Response from Arky Briscoe on 12 Sept 2020
The room gets dusted daily, sorry you had a bad night!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Friendly owner and overall a good sleep. It is an older strip motel and not cottages. Expect a comfortable bed and good sleep and you'll be fine.
Stayed 1 night in Aug 2020
Response from Arky Briscoe on 2 Sept 2020
Thanks for staying with us.

4/10 Poor

Tracey, Wisconsin

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Only stayed 1 night as we were passing through on the way to Yellowstone. This is a very old motel but if they ripped out the carpets and replaced them it would be better. The good thing was it had a microwave and fridge. I would not stay longer than 1 night.
Stayed 1 night in Jul 2020
Response from Arky Briscoe on 11 Aug 2020
We have new carpet to put in but with the crap happening in the world right now ,everything will take a while!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great very clean little place to stay on our trip. Little older hotel but very clean and up kept.
Stayed 1 night in Aug 2020
Response from Arky Briscoe on 11 Aug 2020
Thank you for staying with us! Hope you have a safe trip! We would enjoy having you back if you get this way again!

10/10 Excellent

Lane

Liked: Cleanliness, staff & service
Older motel but owner was wonderful. Kept clean with a very nice new bed that was the nicest made bed I have had in a long tme with nice sheets. Would stay again.
Stayed 1 night in Jul 2020
Response from Arky Briscoe on 27 July 2020
Thank you! Hope to see you here again!

8/10 Good

Jackie, Jamestown,ca

Travelled with partner
Liked: Staff & service, property conditions & facilities
Older hotel but was clean and owner was very friendly and helpful. For the price was worth the stay for one night as we traveled
Stayed 1 night in Jun 2020
Response from Arky Briscoe-Proprietor on 30 June 2020
Thank you for staying at the Cottonwood Cottages. Hope you had a good night rest!..

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
The manager made changing the reservation easy and was so pleasant.
Stayed 1 night in Apr 2020
Response from Arky Briscoe on 12 May 2020
Thank you!

10/10 Excellent

Verified traveller

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly owner. The motel building is old but over all comfortable and the room has basic stuff. Basin, WY is small and quiet town. If you need a place to rest for a night or two it is a good place. We will stay again!
Stayed 1 night in Oct 2019
Response from Arky Briscoe on 27 Oct 2019
Thank you for staying with us! Looking forward to having you here again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Arky Briscoe on 25 Sept 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Manager very considerate and helpful. Owners are slowly renovating the property. It requires much updating.
Stayed 1 night in Sep 2019
Response from Arky Briscoe on 24 Sept 2019
Thank you for staying with us and being very patient while we try to update the motel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry good rate for the room. Nothing flash but very clean and quiet.
Stayed 1 night in Aug 2019
Response from Arky Briscoe on 6 Sept 2019
Thank you for staying with us!You have a nice safe trip!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from Arky Briscoe on 30 Aug 2019
Thank you for staying with us!

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019
Response from Arky Briscoe on 20 Aug 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.