Normally I would give this hotel at least 4/5 if not even 5/5. It's nice in almost every aspect: spacious rooms, comfortable beds, relatively nice bathrooms, very clean, quiet, conveniently located if you are with a car, with nice breakfast (well, no hot food, but for Italy what they serve is way above the average). Rooms are very warm, which is great in winter, service is good. There is even a sea view from half the rooms! Except that they cannot (and do not want to) do anything about smoking in the rooms. It's explicitly banned: there are signs in the elevator, on the door of every room, inside the room there are more signs and even warnings for the fines - but the effect is zero. The first night I didn't even know about the problem. On the second evening almost suddenly I felt as if I'm in a smoking lounge in an airport. Terrible. It was coming from the bathroom ventilation. I complained, they offered me another room. I moved. Asked them if they can just make the violators stop - they said they can't do anything, this is Italy :-) OK, the second room was OK until the morning. At 7:00 the smell came again. Luckily for only 10 minutes. But in the evening it was very bad again. I complained a second time... and they offered me a third room. Again said they cannot do anything to stop it. Because of what the hotel was, I liked it very much. Because of how it handled the smoking ban (which even in Italy is strictly followed by most) I wouldn't want to step there again.