Bard Holidays from AU$2,238

The condo unit was very good. My family had a great stay there. The faculty, pool, and amenities were excellent. The bridge access from Vdara to the Aria, Cosmopolitan, and Bellagio casinos was great. Every casino feels integrated with Vdara. Overall, we had great time at Vdara, but we encountered several problems in the condo unit. The beds were kind of old and uncomfortable, especially the sofa bed it needs repair and a new mattress for sure. The automatic blinds and window shades are great, but when closed there are these gaps between the shades and blinds that a lot of light comes into the unit making it difficult to have a good sleep. The pillows are old and had no support, you end up the next day with back and neck pain. We had an issue with the kitchen sink, the garbage disposal was malfunctioning and it had a sewage stench in the kitchen area. Maintenance looked at it and said it needed to be changed. The bathroom hand sink was slow draining, too. Finally, it’s kind of difficult to get the bath towels, kitchenware and trash pickup from the staff. You need to call them every time you need something like that.

Overall, our stay at the Palazzo was "ok", but there were several aspects of the experience that were disappointing. My biggest concern was the substantial incidental hold placed on our debit card at check-in. This was not explained to us at check-in. We stayed five nights, and the Palazzo placed a $750 hold ($150 per night) on our card. We don't charge purchases to our room, so having that amount of our available funds tied up for the duration of our stay was inconvenient. Ironically, we were forced to charge purchases to the room this trip since what little available funds we had left were for expenses outside the Palazzo. We also experienced a complete water outage for more than an hour during our stay. Unfortunately, this occurred while we were getting ready for a 2:00 p.m. show at the Sphere. I was in the middle of a shower when the water stopped and had to rinse the soap off using bottled water we happened to have in the room. While I understand unexpected issues can occur, this was a significant inconvenience, especially at a luxury resort.