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Grand Hotel Bansko

4.0 star property
From relaxing spa treatments to heart-racing casino games, Grand Hotel Bansko offers a perfect blend of leisure and excitement for every traveler

Choose dates to view prices

Located in Old Town Bansko, Grand Hotel Bansko offers upscale comfort and diverse activities. Enjoy spa treatments, swim in two pools, or try your luck at the casino. Parents love the supervised childcare while kids enjoy poolside fun.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$360
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.02 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 5.11 per day (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The seasonal pool will be open from June to September

Frequently asked questions

Does Grand Hotel Bansko have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Grand Hotel Bansko?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Bansko on 25 May 2026 start from AU$360, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Bansko pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel Bansko?

Self-parking is free at this property.

What time is check-in at Grand Hotel Bansko?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Grand Hotel Bansko?

Checkout is at noon.

Are there all-inclusive benefits at Grand Hotel Bansko?

Yes, the property is all-inclusive.

Where is Grand Hotel Bansko located?

Located in Old Town Bansko, this family-friendly Bansko hotel is within a 10-minute walk of Holy Trinity Church, Chapel of the Holy Virgin and House Museum of Nikola Vaptsarov. Bansko Permanent Icon Exhibition and Paisii Hilendarski Historical Center are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

8.4

Cleanliness

2.0

Location

5.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified

4/10 Poor

Reha

Disliked: Staff & service

Doesn't worth the name

Average hotel but no more. Impossible to find parking place. Spa is smallest I've ever seen. They charge 60 leva for 100cl cognac but doesn't evet have glasses. TV on lodge vas troubling and we said several times but nobody even bothered. Only good thing was the restaurant and food was very good. Overall hotel is not worth even 2 stars
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Eliz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok güzel bir hoteldi(bazı kısımlar tadilat nedeni ile kapalı olsa da)Çalışanlar çok ilgili ve yardımsever di biz iki aile olarak gittik ve çok eğlendik,tek olumsuz eleştirim yemekler konusunda olabilir her gün her öğün de hep aynı yemeklerin çıkarılması 3 gün üstü konaklamalarda sıkıcı oluyor.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

I was pleasantly surprised by the hotel. Recommend.
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Trying to be posh, but isn’t working for them!

We have reserved a deluxe room with one queen bed and 1 sofa bed. This has been stated on our confirmation email of the type of room . Once we have arrived, the receptionist gave us a standard room. Which looked nothing like what we have reserved. Going back to the reception and mentioned that we booked deluxe not standard. The guy tried to make excuses stating that each room is different. However, it was very obvious that this isn’t a deluxe room by judging from the size of the room and the size of the bed. It was frustrating how he was giving all sort of excuses as if we are stupid and don’t know the difference. After everything , we got the deluxe room but with no sofa bed and it was stated in our reservation. At this point I had bad impression already didn’t want to make the situation worse so we just accepted the second room . The all inclusive service was quite frustrating. Cocktail wise , all they offered was the sex on the beach and tequila sunrise. For some unknown reason , they didn’t want to make other cocktails. Therefore the whole cocktail menu seemed very limited. The buffet food was great with variety of foods that were well prepared. Drink wise from the machines were very cheap and watery. The spa itself was very good , had a lot of spa rooms and space. The cleanliness was on point. Mini fridge bar in the room was quite empty, we finished all the drinks in one night. The next day and the day after nobody refilled the fridge.
Stayed 2 nights in Sep 2021
Verified

2/10 Terrible

Emil

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

WAARDELOOS HOTEL

Nooit zo slecht gehad, bij het zwembad moest voor de drankjes betaald worden, terwijl het een all inclusief boeking was, onvriendelijk en arrogant personeel. Volgende dag zijn we weggegaan door ontevredenheid. Nooi meer!
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Gorjan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023