Outdoor pool

Reviews of Wafa Hotel & Apartment

3 out of 5
Wafa Hotel & Apartment
Annajat Complex, Lot 71077, Bandar Seri Begawan

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Pg Hj Abdul Aziz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It good hotel
Stayed 2 nights in Apr 2022
Response from Randy on 15 Apr 2022
Dear Pg Hj Abdul Aziz, Greetings from Wafa Hotel & Apartment! Thank you so much for having the time to give wonderful feedback about your stay. It was a great pleasure to serve you and we are glad that you enjoyed your stay. We look forward to seeing you and welcoming you again to Wafa Hotel & Apartment.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

4/10 Poor

Mervin

Find other hotel to stay!
When I checked in, I was told by the hotel that they did not have my reservation. I showed them Hotels.Com booking confirmation but they insisted that they did not received any emails from Hotels.Com on my booking. I was lucky they was still room available and I managed to get the same room rate offered by Hotels.com. Not sure whether it was Hotels.com fault or the hotel itself. The TV was not setup. there was no signal cable connected to the TV. We called the hotel management to fix it, it took them over an hour to setup the tv properly. Wifi was available but hardly got internet connection. Overall, the experience was poor. Will find other place to stay if I am in Brunei again.
Stayed 1 night in Jul 2018