Bandar Puncak Alam Holidays from AU$583

This was our first time staying at a property that was like a condo unit. The advertisement said it was going to have a washer/dryer and a full size fridge which it never had when we arrived. This was very disappointing as we brought just enough clothing for half our trip in hopes to wash them half way through. The shower did not have a curtain so the water went everywhere. There was a huge problem with ants or small bugs that were crawling all over the countertop. The location was great and central and the view was beautiful. The front desk staff were very helpful and it was a really busy place.

Thank you for a great stay! Enjoyed my time in KL especially this location was superb!

Good location with easy access to MRT, walking distance to the twin towers. Nice view from the roof top pool, but the water was freezing which made it not pleasing to swim in. After a long flight arriving at the hotel, we had to wait 30 mins in the lobby for the person to bring our keys. We ordered an extra bed as we are a family of 5 but were given 2 double beds. Once we complained, they said they could not do anything until the next day once someone else checks out. There were ants all over the rooms.. on the last night they came up on my sons bed and couldn’t use that bed because it was full of ants. House keeping only came once every second day and that’s only because we kept asking for it. Though it states on their website that they have daily house keeping. Lifts were extremely slow and sometimes not fully functional as out of the 4 lifts only 2 were working and not enough for the amount of people. The airconditioning in the bedroom was not cooling and just blowing warm air. Shower and bathroom had not been cleaned at all as there were dirty remains from previous tenants. If you like to sleep in on your holiday- forget it as you will be woken up from chanting on loud speakers for the morning prayers which starts from 5.45am every morning for some time.. And this happens 5 times a day. Through till 9pm

I would have a working WiFi