Banca del Vino Tours and Activities

Beautiful lobby, bar area and room. We got the family room which was an absolute delight and pleasant surprise. Two large adjacent luxurious rooms with fantastic amenities and toiletries. The staff is very quick to respond and bring any additional needs requested. Staff is friendly and helpful. They have a good system of reserving taxis if needed and can do this in a jiffy. Breakfast was great at the hotel too. Since it is in the city center, the noise level at night time is something that takes a little adjustment (ambulances, scooters, cars) driving by but the room was so good that it was a little compromise to make. Kids loved the room! Wish we would have stayed more. The old style elevator adds a touch of charm as well!

The staff were helpful The bath tub was an accident waiting to happen. There were no guard rails in our bath and we nearly fell each time we took a shower The bath is lovely, an old style but dangerous

Customer service was superb, the room perfect in a beautiful historic hotel.