Search Chalets in Bananal

"Our spacious room was located on the third floor overlooking the pool and the bay. Unlike many resorts, the room had generous closet space for both of us. We were greeted by name upon arrival, and I appreciated the upgrade. We dined at both resort restaurants and sampled the sushi at another. We enjoyed the fresh desserts and pastries at the bakery and coffee shop. We used the gym everyday and had a blast on the beach. The concierge arranged a driver and guide for a day trip to Paraty. I highly recommend it. In addition, I was able to hike along a trail in the resort that led to a waterfall. The grounds throughout are immaculately maintained. I appreciated the staff bridging my sparse Portuguese and for allowing me to practice improving my language skills. I thank the housekeepers who ensured our space was always organized and well maintained. There is a great selection of breakfast choices either in the buffet or available on the menu. The maitre d’ was welcoming and always accommodating. Barthelemy’s is a wonderful men’s apparel shop. Be sure to check it out in the resort shopping section. After three nights, I felt completely rejuvenated and ready for the next leg of our journey through Brazil."

"Quarto limpo, café da manhã muito variado e delicioso. Funcionários educados e agradáveis. O quarto tem ar condicionado e frigobar mt bom"

"As imagens e descrição do hotel são um engodo de ponta a ponta. Não tem “terras” nem Finlândia, o hotel fica na sobreloja de um shopping simples. A foto da entrada não representa a entrada. Não há rampa, subimos escadas com as malas nas costas; quem aprovou esse projeto? - A roupa de cama estava suja - Os travesseiros estavam com odor - A roupa de cama era menor que a cama - Os ameneties são da mais baixa qualidade que eu já vi - As cortinas com manchas - A banheira de hidro branca, estava suja e manchada com marcas escuras (que nojo mano). - Não havia toalha de rosto - O desinfetante usado para “desodorizar” o quarto é também o mais barato possível, forte e ruim. - O café muito simples e infelizmente de baixa qualidade apesar do nítido esforço da “envergonhada” equipe de cozinha. O sujeito da recepção, ao ver nossa cara de decepção, já ficou na defensiva, nervoso. Escolhemos o hotel em virtude das fotos, do nome e do preço que era mais alto do que a média. Nos cobraram R$ 515,00 por uma diária no meio de semana e fora de temporada. Estão queimando o filme de Penedo. "

"The restaurant was awful. They had no idea what to do. I ordered room service and it took a long time. On the top of it the steak was burnt. Not just overcooked but burnt. The worst experience I've had with room service by far."

"Breakfast was excellent, staff very cordial "

"La habitación no la limpiaban. Hubo alerta de derrumbe y me fui 3 días antes. Jamás me reembolsaron nada, ni siquiera lo preguntaron. "

"Rooms were so cold at night. Definitely this is for a 1 night stay. Breakfast was ok"

"Comida de pessima qualidade, atendimento e limpeza deixaram a desejar "

"Clean and modern stay, staff was very welcoming and helpful. Great stay!"