Ban Pheng Krong Holidays from AU$1,315

What an unforgettable stay. It was our first time in the Surat Thani province and this being our first stop, certainly didn't disappoint. We utilized the resort sending a Van from the airport, but arranged a ride in advance on our own from the resort back to Surat Thani (doable via the many transport apps). The resort is new, opened within the year (2026). And they are still doing finishing touches to the grounds. We leaned into the "experiences" staff to help coordinate some outings. The staff were awesome in ensuring we had everything we might need, dry bag, rain poncho, etc. We did the bamboo rafting to a cave with a guide, and had a choice of tea or coffee made on open fire. (saw a bunch of monkeys and elephant trails). We also did the group Cheow Lan Lake tour with hike to a cave (they are shared between resorts). I would rate the first as a 9/10 experience, the second 7/10. The lake is beautiful, however, the on-lake restaurant and resort on the scheduled experience has seen better days and it's a f-u-l-l day, no budge in scheduling. We also had scheduled a few in-room massages, top notch service. The restaurant and staff, especially Penh(Ben), were always smiling and remembered our preferences. The food was always cooked fresh and full of flavor. We would definitely stay here in the future, no questions. A great place in the jungle to disconnect with beautiful limestone mountains surrounding it, located along the Sok river.

It was a great place to stay. Clean and smells great. Staff helpful and friendly. Has a 24 hour laundry. Breakfast was okay.

Un immense merci à toute l’équipe de l’hôtel pour leur service exceptionnel. Dès notre arrivée, tout le personnel a été incroyablement aimable, souriant et attentionné. J’ai malheureusement perdu un sac de toile pendant notre séjour, et ils ont pris la situation en main immédiatement. Ils ont communiqué avec la compagnie d’autobus, effectué les suivis nécessaires et ont tout fait pour m’aider à retrouver mon sac. Leur professionnalisme, leur gentillesse et leur volonté de nous aider ont vraiment fait toute la différence. Un service à la clientèle comme celui-ci est devenu rare et mérite d’être souligné. Je recommande cet hôtel sans aucune hésitation et j’y reviendrais avec grand plaisir. Merci encore à toute l’équipe!