Ban Pak Som Holidays from AU$1,705

Very clean hotel. Easy access to check In and out. Will stay here again

Definite potential but needs some polish. There was a sign announcing new ownership so maybe things were in flux. I was in room 104 which was on the first floor and corner of building facing an intersection of two alleyways so a little noisy. You can hear everything - my first night I got up and complained because the room directly above was using a vacuum or a mechanical air pump at 11:30 pm. Moving around something heavy and walking back and forth. The rooms have no rugs (verified with my colleague who stayed in floor 3. Also my room’s toilet would run when the above toilet would flush so every so often and in middle of night I’d hear the toilet which was odd. Both nights were noisy which wouldn’t be as annoying if i wasn’t traveling for work and had early AMs. Additionally there is no coffee machine in the room nor complimentary coffee in the lobby in the AM. You can order a coffee but it’s overpriced for an automated touch screen beverage. I enjoy a cup of tea at night and bring along a couple of bags and when asked I was given a cup of hot water. I did appreciate their still/sparkling water dispenser that included flavor waters in the lobby. The location was great - a short walk to bakeries and restaurants in a quiet part of Beverly Hills. So much potential but some small amenities you’d expect at a boutique hotel in BH were lacking.

Clean, accessible, and safe

The property is showing its age. The room was dusty. The housekeeping came in each day to replenish towels. They did change and early check in fee even for less than an hour early. Others have offered to check in through app and avoid the fee.

Housekeeping needs improving