Ban Laem Holidays from AU$1,051

Hello, I would like to say that. When I checked in the front desk, personnel was excellent. They didn't have my room available for me. The first night, but the remaining nights that I spent there, they gave me an upgrade, and everything was perfect. I cannot believe that I had such a wonderful time at this hotel. Housekeeping kept my room immaculate. I went to the spa, and the people in the spa was amazing. Everything it was just excellent 5 stars. I want to say thank you very much. To everyone and I'm coming back for 2 more days around the first week of September. This will be my favorite place to stay while I am in bangkok. I wanna thank you very, very much. See you soon

Clean beautiful room. Room service was excellent along with lobby staff. Conveniently located near malls and parks

The staff was the best. Daniel from front desk sent us a card and desert for our anniversary. Ann was a joy to speak with and so warm. Jake made our dinner experience at Sirocco. The experience was the best hotel experience we’ve ever had. We will absolutely be back.

This was, without a doubt, the worst hotel I’ve ever stayed at. As soon as we walked into our room, we found a cockroach and had to request a room change. Unfortunately, that was only the beginning. Around midnight, I suddenly became extremely itchy while trying to sleep. When I turned on the lights to check, I found numerous ants crawling all over the bed. Since it was already 12 a.m. and my family was asleep, I tried to make do by sleeping on top of a towel. However, I kept finding more ants. Then I noticed a dead cockroach on the bed headboard, which was absolutely horrifying. At that point, I couldn’t sleep at all and had to change rooms again in the middle of the night. This level of cleanliness is completely unacceptable for any hotel. A guest should never have to deal with cockroaches, ants in the bed, and a room change after midnight. It was an incredibly unpleasant experience, and I would not stay here again.