Search Bamboo Villa Accommodation

"Stay was awesome!! Everyone was kind and pleasant! "

"I rarely write reviews, but future guests considering this hotel in Ocho Rios should know what we experienced. We stayed here during a Christmas holiday vacation, but it became one of the worst hotel stays I’ve had. During our stay, the hotel shut off the water to the entire property — not low pressure, but no running water at all. That meant no showers, no sinks. What made this even worse was that the hotel never warned guests this would happen. There was no notice or communication. At the same time, the hotel WiFi did not work for our entire stay. For international travelers staying in Ocho Rios, reliable internet is a basic necessity, yet this hotel could not provide it. When we tried to speak with hotel staff and cancel the remainder of our stay due to the lack of basic utilities, no attendants were available to help us. The security on property could only help to their extent. Office staff were completely unavailable when we needed assistance over the holidays. Afterwards, the hotel blamed a recent hurricane. However, we stayed at other hotels in Jamaica during the same trip where both water and WiFi worked perfectly. At no point before or during check-in did this hotel communicate that these services would not be available. The hotel has also refused to offer compensation or respond to calls about a refund. No water. No WiFi. No communication. Extremely disappointing for a hotel stay during the holiday when guests are paying premium rates."

"clean room , friendly staff"

"Parking felt safe because there was a gate. There was a gateman when we checked in. After that however, we had to open the gate ourselves. Our room smelled. The bathroom stall was clean."

"Listen guys, please, whatever you do, don’t book this property! It’s not clean nor safe! This place is a total disaster! They hype up the reviews online for tourists. My husband and I left within hours of booking this place.. neither one of us felt comfortable being there. Let’s not talk about the stairs you have to climb!! OMG, why is this place still up and running!! It’s in desperate need of renovation. "

"Staff is welcoming and helpful. Most rooms do not have exterior windows, so if that is important to you make sure you book the correct room type."

"Clean rooms , friendly staff and lovely scenery, very accommodating and the foodnis very nice. I would definitely recommend here to anyone, you have to book way ahead it books out fast "

"Spot was okay. Met expectations."

"Great staff, great resort!"