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Reviews of Home2 Suites by Hilton Arundel Mills/BWI Airport

3 out of 5
Home2 Suites by Hilton Arundel Mills/BWI Airport
7545 Teague Rd, Hanover, MD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 399 out of 524 reviews" "
Rating 8 - Good. 84 out of 524 reviews" "
Rating 6 - Okay. 16 out of 524 reviews" "
Rating 4 - Poor. 10 out of 524 reviews" "
Rating 2 - Terrible. 15 out of 524 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious and everything was spotless during my stay. The shuttle was extremely convenient getting to and from the shopping mall and casino! I will definitely stay at the BWI Arundel Mills location again.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniele

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The rooms were spacious, and good choice for breakfast
Stayed 2 nights in Apr 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and professional. Hotel was up to date and clean.

8/10 Good

Akila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and professional staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone showed great hospitality we will definitely be back!
Stayed 2 nights in Mar 2024

10/10 Excellent

Denys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room where very clean and comfortable,
Stayed 1 night in Mar 2024

8/10 Good

Chris

Travelled with family
Property was very clean. Great breakfast!
Stayed 1 night in Mar 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very nice stay
Stayed 2 nights in Feb 2024

8/10 Good

Christie

Stayed 1 night in Feb 2024

10/10 Excellent

Vicke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
It was wonderful, clean, and they enjoyed the indoor pool
Stayed 2 nights in Jan 2024

10/10 Excellent

Melinda, Smyrna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Usually don’t like to give 5 stars but this one earned it. Very clean and comfortable.
Stayed 1 night in Jan 2024
Response from Home2 Suites Arundel Mills Team on 25 Jan 2024
Thank you so much for your high rating! It was truly our pleasure to serve you!

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness
Very quiet room.
Stayed 1 night in Dec 2023
Response from Home2 Suites Arundel Mills Team on 25 Jan 2024
Thank you for taking the time to rate our hotel! We hope to see you again soon!

4/10 Poor

Debra

Travelled with family
Stayed 1 night in Jan 2024
Response from Home2 Suites Arundel Mills Team on 25 Jan 2024
Thank you for taking time to review our hotel. We hope you will consider staying with us in the future.

10/10 Excellent

Lauren

Stayed 1 night in Dec 2023
Response from Home2 Suites Arundel Mills Team on 25 Jan 2024
Wow! Thank you for the high rating! We hope to see you again soon!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!
This was last minute trip for my husband and I. The front desk clerk was amazing...The room/bathroom was nice and clean. I would definitely stay here again.
Stayed 1 night in Dec 2023

8/10 Good

Cristian

Stayed 1 night in Dec 2023

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very clean and comfy place. Loved the heated pool as well
Stayed 3 nights in Dec 2023

10/10 Excellent

Trudy Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very nice and near a really great mall. The rooms are spacious. They offer a "full kitchen" which is a fridge, sink and a microwave, no stove. The breakfast was good. They offered both turkey and pork sausages.
Stayed 3 nights in Dec 2023

8/10 Good

Thomas

Stayed 3 nights in Dec 2023
Response from Home2 Suites Arundel Mills Team on 25 Jan 2024
Thank you for staying with us!

8/10 Good

Nicole

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

SCOTT, STAFFORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, amenities, and the stsff were very dedicated. They were going above and beyond to making everyone's stay enjoyable.
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay!
Everything was clean. They had a great variety of different food options for breakfast. Front desk staff were friendly, even when dealing with unfriendly guests. We had a wonderful stay and will return if in the area again.
Stayed 8 nights in Dec 2023

10/10 Excellent

Amy

Stayed 1 night in Dec 2023

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Great Location!
It was great! Love the shuttle service! Only thing was the shower didn’t get hot enough for me.
Stayed 2 nights in Dec 2023

10/10 Excellent

Karina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and , spacious and staff was very friendly . The property was conveniently located near Arundel Mills mall, and BWI airport. I would definitely return.
Stayed 2 nights in Dec 2023

8/10 Good

Renea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Courtney

Stayed 1 night in Dec 2023

10/10 Excellent

EUSTACE

Liked: Cleanliness, amenities
The staff was wonderful the breakfast everything was perfect couldn't ask for anything better

10/10 Excellent

Ricky

Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Travelled with family
Clean, friendly staff
Stayed 3 nights in Nov 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many tubs to do around the hotel!! Shuttle service to shops and to the airport makes life easy!
Stayed 1 night in Nov 2023

10/10 Excellent

HERNEL

Liked: Cleanliness
Stayed 3 nights in Nov 2023

8/10 Good

Nurgul

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice, staff was friendly, appeared clean. Would stay again if in the area!
Stayed 2 nights in Oct 2023

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel
Stayed 2 nights in Oct 2023

8/10 Good

Glacia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean room and friendly staff. Close to mall and food options. Breakfast variety was great! Only issue we had was the pillows were very flat. Please get new form ones to help make sleep more satisfactory. Also only one person working at the front so when we needed extra towels we had to wait till they were free. Other than that no issue.
Stayed 3 nights in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home2 Suites is the place to be!!
We enjoyed our overnight stay here very much and will look for Home2 Suites in all our travels. The only complaint was in room 208 the shower handle seemed to be on way too tight. Was very hard to control the water temp. Otherwise we have no complaints.
Stayed 1 night in Oct 2023

8/10 Good

Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so friendly and accommodating!
Stayed 2 nights in Oct 2023

10/10 Excellent

HEATHER

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not ready after 3pm when I arrived but was accommodated with a late check out for 2pm. Very friendly staff and the hotel with clean.
Stayed 2 nights in Sep 2023

8/10 Good

Aneka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice weekend stay. Convenient access to shopping with great dining options and night life! Clean and well-maintained property, but not the most ideal for a romantic weekend because of the family traffic at the hotel and not the most scenic with the giant water tank right next door.
Stayed 2 nights in Sep 2023

8/10 Good

Donald

Stayed 4 nights in Sep 2023

8/10 Good

Rosanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy access to the highway, shopping areas, and casino. The faculty had a pool and provided good breakfast , due to the holiday being Monday it still closed early . For the most part staff was helpful. I did end up waiting for a shuttle pick up that never arrived and had to take an Uber luckily it wasn’t to far .
Stayed 1 night in Sep 2023

8/10 Good

Thuy

Stayed 1 night in Aug 2023