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"Bad communication "

"Lovely stay, great and modern hotel with fantastic spa fascilities."

"Very helpful staff. Nice and comfortable hotel."

"Very nice property!"

"A really nice hotel close yo the city center. "

"Great location in wonderful Klaipeda. The room was beautiful and clean. Ernesta was friendly and helpful with everything."

"Great stay. The rooms were nice and good service. The Spa was nice as well to rent for a group. Breakfast was nice. Only downside no AC in the rooms "

"amazing location, price, service, food, clean, would for sure come back"

"It is a 4-star facility with basic services. The staff is friendly and the room was small but clean. Nothing exceptional but in line with the price point."

"Biggest complaint is towards Hotels.com way of dealing with reservations - they do not provide direct number to call. It is an old apartment building that remind of communal apartments back in 60ies in Soviet time and there are NO mention of River apartments on outside of building or anywhere inside if you get past door lock with a code. Only way to reach owners and get instruction on how to get into building and get keys is by calling a Hotels.com number - in USA. I after getting really upset...

"Very good breakfast, we loved the pool/spa. The rooms were very nice. Balcony view was good. Staff are nice. Palanga is a great place to visit."

"I have stayed in this hotel in the past, when they still had reception and breakfast, ant the stay was great. Therefore, I booked it again, and have to say, now the feeling is like living in student dormitory. Rooms require maintenance, shower had mould between the tiles and rusty service box, ceiling was wet, etc. So if you need just a night stay somewhere quick, then it is fine, but I would not book holiday stay in this place. "

"Puikiai galima pailseti ir praleisti laika."

"overpriced hotel - 1 night / 200 eur for standard room! not even breakfast in price ! all clearn and nice - great selfcheck in. hard to get taxi here to and restaurant does not offer food after 21.00! only beer - not a best traveler choise "