Balsam Lake Village Hotels, Balsam Lake

"Room was very clean, staff was amazing, only reason I could not give a 5 star review was due to room location. Directly across from front deck and close to front door, this causes a lot of noise just outside our room. Food in the resteraunt was very good as well. "

"First off, when we got in room. No TV remote. Went to call front desk, no phone in room! Then he came and brought us a remote. But could only watch news. Then getting ready for dinner looking for towels, not any in room and not even a place for them. There was a used bar of soap next to sink..not know who used it. No shampoo, but a used tube of tooth paste. No extra towel paper, again no towels for whirlpool. No coffee pot. They advertise great breakfast 12 cup coffeemaker in lobby with just cereal, no fruit, no pastries. So no clock, no phone, no coffee pot. No towels. Will not ever be going back!@"

"Pillows are flat, heat in room takes forever to warm up and we were second floor. Front desk staff didn’t stay at front desk has to ring a ring door bell. No elevator. No jets in the hot tub. Concrete in the pool/hot tub area cracking and falling apart."

"Wouldn't go anywhere else "

"Very pleasant staff!"

"Easy to communicate with owner. Functional and clean kitchen. Large living room with comfortable furniture and gas fireplace. "

"Great stay! The place was cozy, very clean, and exactly what we were looking for. Would definitely stay again."

"This place is perfect for gathering with family and friends. Lovely home!!!!"

"The host is an awesome communicator and responded within an hour for most messages. Coldest weekend of the year ( -35) so we were no able to use the hot tub due to safety reasons, totally understandable. Furnace quit working one night and Andy was immediately on the phone with an HVAC place, it was fixed within a few hours. The fireplace was a life saver. Absolutely beautiful home with everything you need. Master bed was very comfortable and all other rooms also comforted. Upstairs game table was a lot of fun also. A lot of room and everything we needed to cook. I would definitely stay here again. Very close to town and highly recommend the Frontier for excellent food! 5 star stay in my book! "