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"Rooms and bathroom clean and fresh. General area faded and grubby"

"The welcome was very warm and using my first name automatically made me feel like an old friend rather than a visitor. Room was nice and clean, we were early arriving and were given the key immediately. The hotel’s staff, all of them, were extremely friendly. In the bar/restaurant the young gentlemen were very polite and shared a few conversations and made special efforts to ensure we had been served. Overall I could not fault the place at all. 10/10"

"Generally a great hotel with good attentive staff. Leisure centre disappointing. Changing room has seen better days! Swimming pool wall felt slimey. Excessive? amount of chlorine in the pool! "

"Fabulous place to stay."

"Clean room. Some staffs are friendly, big free parking"

"The pool was lovely, although the plunge pool wasn't working and the water was a little bit on the cold side. We still really enjoyed it. Rooms were clean and breakfast was lovely. Definitely will return. "

"Could only manage to get a spa appointment for one person unfortunately but she was very impressed. "

"Food very good. Staff excellent. As a castle it is a very old building but a lot of dust in the room. "

"Clean room Great community kitchen Great washer & Drier Great location Street parking "