Balaxanı Hotels, Baku

"Good staff.nice hotel"

"Disgusting staff and room! Horrible experience. Rats and dirty room. "

"Yes."

"The hotel was really lovely. The quality of the room decoration was really high, and everywhere was clean and tidy. The breakfast was good, with plenty of space and choice. The location was good for me, with boardwalk nearby outside and restaurants in most directions."

"Filled in the online form to have 30min massage add on which was not scheduled - the spa apologized multiple times and gave me a 30min massage for free. Left my credit card on the front desk - they hired a taxi driver to chase me to the airport and sent it to me. Such awesome service! "

"Thanks for everything Mr Murad"

"Brilliant hotel.! Fantastic staff with attention to detail who went above and beyond to assist us. Good amenities and central location to the old city. We loved our stay and wouldn’t hesitate to return. "

"All services were wonderfull"

"I am an Israeli traveler who was visiting Azerbaijan and unfortunately lost my passport. After thinking it through, I realized that it was left with a taxi driver I had ordered. I tried calling the driver several times, but since my number was Israeli, he did not answer. The shift manager immediately came to help, made the call himself, and handled the entire situation with professionalism and care. Thanks to his help, my passport was safely returned to me. I am extremely grateful for his assistance and kindness. Outstanding service and support in a very stressful situation. Highly appreciated!"