Balante Hotels, Gapan City

"Amazing staff. Accomodating.Friendly. "

"Yes there is a nice courtyard and the neighborhood where you can walk your dog "

"Nice place. It is not in walking distance to any shops of places to eat. If that's okay, its a good area "

"Location was very convenient for our purpose."

"The room is so dirty, the pool is so disgusting. The environment is so dirty 👎👎👎👎"

"Staff is good. Overall not too bad "

"Do not stay at this property. The photos are outdated and very misleading. Upon arrival, the building looked abandoned and unsettling. The room we were initially assigned was not safe or suitable for sleeping—there were many mosquitoes, and the bathroom was unsanitary. We requested a room transfer and were asked to pay additional money. Even after transferring, the new room still had mosquitoes. Both my child and I ended up with numerous mosquito bites. The staff also required a deposit to receive the room key, but this deposit was never returned at checkout. The staff claimed there was a PHP 400 rate difference but did not provide any receipt. We were two adults and one child, yet we were only provided with one old towel and a blanket that was extremely thin and almost torn. The lack of basic amenities was unacceptable. Because the booking was non-refundable and we had nowhere else to go at the time, we had no choice but to stay. The experience was extremely stressful and unpleasant for my family. Additionally, the property is located near a main road, and traffic noise can be clearly heard inside the room. This was a terrible experience overall, and I strongly believe this property should not be listed on your booking platform. "

"Very nice little property off of AH 26, my wife and I stayed there for just one night, and i was really impressed for the price. The food menu is great as well with extremely good prices. The bathrooms were fantastic, if it had a refrigerator that would make it 5/5. Would stay again"