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Reviews of Casa Sandoval Pension House & Restaurant

2.5 out of 5
Casa Sandoval Pension House & Restaurant
National Hi-Way, Talungon, Bais City, Negros Oriental

Reviews

2.6
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

5.4/10

Cleanliness

6.0/10

Staff & service

3.4/10

Property conditions & facilities

Reviews

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Really needs full refurb...
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived at 3pm with fully paid and printed expedia.com.ph itinerary. Both the reception and hotel owner/manager told me they don't take Expedia bookings. I was told to pay cash in full and call Expedia to cancel. I contacted Expedia but because they weren't able to contact hotel management I was charged in full. It's a scam.. I was not given a room nor a refund.
Stayed 1 night in Jan 2019

2/10 Terrible

Monique

Déconvenue totale à l arrivée
Très mal accueilli par le patron qui nous refuse la chambre malgré la présentation de la réservation et l enregistrement du paiement. Ce dernier exige un paiement cash Il a fallu plus d une heure de tractations par mail Et tel pour enfin obtenir un correspondant en France et obtenir la garantie du remboursement par Hotel.com et ainsi régler sur place les 2 nuits
Stayed 2 nights in Jan 2019