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"We had an amazing experience and extended our stay by an extra week. Room was beautiful,light and spacious with an extremely comfortable bed,a great shower and bath. The air conditioning worked very well and was spotless,as was the room throughout. Breakfast was exceptional,great variety,clean,fresh. Pool was again very clean and hygienic,cleaned daily and a great size. Bars served great cocktails both non alcoholic/alcoholic and happy hour 12-9pm was great value. The team were exceptional throughout all area’s with many with 10 years or more experience at the hotel. Special thanks to the amazing Sutthinan (cake),who was so friendly,efficient and supportive. Apple,housekeeper for our room standard daily,Pao and Heng who provided exceptional friendly service at the beach bar and a big thank you to Cabbage on the egg station at breakfast for making amazing egg Benedict’s. The whole team are very friendly and helpful."

"Great stay at the Mercure, if you're looking for a relaxed, quiet and peaceful environment, this is your place. Rooms are large, bright and support clean. Staff is very welcoming, helpful and polite from the receptionists to the cleaners all the way to the parking attendant. There are two pools, we booked a room with terasse giving into a "private" mini pool going into a bigger pool. Extremely pleasant to have this literally at your door step. We are at the restaurant once only and food was lovely especially if you're sitting near the beach, the sunset is incredible Again, a very pleasant area. The only little thing and I'm looking for things the hotel beach is not big nor large and you 100% need gel shoes to get in as there are very sharp stones for a long way before you get chest high in water and beware of the sea urchins (my husband trod on one despite wearing sea shoes!- it is very painful). All in all, a fantastic stay and would stay there again in a heartbeat. I highly recommend."

"Clean room, comfortable bed, great tasty breakfast, nice beach area, many food options within a 10-15 min walk. Staff where fantastic they where able to return an article that was lost by the pool. Thank you"

"Top 5 hotel in the world. Amazing staff, amazing restaurant food and the surroundings were amazing. Rentals on point. We will be back. Quiet and secluded. Just what you need to relax."

"One of the best hotels I have been to"

"The location of the property is excellent. The White Sand beach is a wonderful beach with soft sand and calm waters. You are very close to restaurants, bars, and stores. Staff are very friendly and helpful. The breakfast buffet is extensive and delicious. The arrival cold towel and cold tea is a very nice touch. It can be a little pricey by Koh Chang standards. Would definitely go back if the price is right."

"Pure paradise! This has got to be one of the all time most amazing places ever. From the setting in a jungle, to the staff and facilities. We had an amazing time. Thank you for having us! "

"It was delightful to staying there, everything about it is excellent. We are truly enjoyed and loving it."

"The pool was good. The beach access was good."