Bagolig Hotels, San Fernando

"Clean room, friendly staffs, shops nearby restos- near Burnham park-walking distance"

"The internet was not working. The water flow on the toilet bowl is slow. Going to the 4th for breakfast was hard for my age but the breakfast was excellent and also the staff."

"I won’t stay there any more. Linen were wornout, towels were discolored, mosquitos & ants all over the room, defective shower, toilet was clogged & after declogging it goes back to slow drain again. It’s way below my expectation. I don’t why you are doing business with this kind of property. "

"clean room ,although we had to be moved the next day shower with no warm water,otherwise stay was exemptional"

"Room was excellent."

"Booked 3 rooms for 1 night as we were needing somewhere to stay overnight before continuing further up north, but there were a lot of things that went wrong. To start, one of the rooms prior to checking in were left open. You would think that by adding the number of people staying per room, this would indicate how much toiletries to put in each room (towels, toothbrushes, etc.). This was not the case and we had to ask for additional towels for a room that is supposed to accommodate 4 people. Additionally, there were no towels in one of the rooms and no blankets in the other. We had to go down several times in the span of 2 hours to get these items from them. In the final attempt to get towels and blankets for the corresponding rooms, reception had told us the “housekeeping has confirmed that all rooms are complete” I have photos of both rooms with none of these items! To add insult to injury, none of the tvs had functioning channels in any of the rooms. Although it was just a one night stay for us it was not the end of the world. However, I would not recommend booking an extended stay with them if this is how they treat their guests."

"The room is clean. What stand out is it's cental location. Close to Burnham park, city market and lots of eating places close by."

"Room looks neglected on cleanliness & upgrades "

"True/Facts: Our Room on the second floor does not have a working phone. It looked like a props/toy phone only. Very difficult for someone who is physically challenged with underlying conditions because if you need serv you have to walk down the stairs to go to front lobby. Management was informed but the service request was dismissed as unimportant. NO PETS policy but their own pets (cat/dog) roam around the property, even in their Cafe (Eagle's Nest) Alfresco where renters/transients eat our breakfast plate and food. The cat jumped from one table to the next. Staff disregarded whether their customers have allergic reactions without safety health precautions being considered. Got sick thereafter. No Eating in the room or you will be charged. Not disclosed in their website advertising. Every stain or spill, you will be charged. Might as well clean all the bedroom and bathroom yourself. In fairness, the supervisor helped on the first night with the Internet Connection problem. GRAB (similar to Uber Ride) was difficult to avail due to hotel location. Thus, stay there only if you have a vehicle yourself or wait 1-2 hours with luck. WE decided to check out a day earlier due to the many sad and inconveniences we experienced. We filed a grievance with the hotel supervisor and requested a refund for the remaining day. He said we have to go through Expedia to get it."