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"Had a really pleasant stay here. The staff was courteous, attentive, and always ready to help, which made the experience smooth and comfortable. Cleanliness was well maintained throughout the property, and the rooms were neat, fresh, and properly managed. The room itself had a nice premium feel not over the top, but definitely gives a touch of luxury which you don’t usually expect at this price range. One of the biggest advantages is the location. The metro station is just outside the hotel, making travel extremely easy. New Delhi Railway Station is hardly 5 minutes away, which is very convenient for travelers. Plus, the surrounding area has plenty of shopping options almost everything you need is within walking distance. Overall, a great combination of comfort, location, and service. Definitely a good choice for both short and longer stays."

"Nice views, lovely spa facilities. Enjoyed the Horizon Lounge. Great breakfast spread but can be a wait to get in"

"Oh yes, Amazing facilties "

"Excellent food, hospitality and service "

"Spacious, Clean but dated rooms and lack of amenities, staff is helpful, warm and welcoming. Breakfast buffet lacked in quality. Spa is average. "

"The property is absolutely stunning, really well looked after and you can tell a lot of effort is made to maintain this. Location is good, and easy to walk or get taxi pick ups. Staff generally went great though. We requested an additional bed, that I confirm in email twice before our 3am arrive, however this wasnt ready when we checked in (not great when we had been travelling all day and just wanted to get straight to bed). Check in also took over 20 minutes, which considering we checked in the middle of the night, with no other customers, I've no idea why this took so long, they also then forget to take copies of our passport so had to arrange to go and do this later in our stay. The food at breakfast was delicious, small continental buffet selection and then you order from the menu for hot items, unfortunately service was very slow to be seated and then we had to ask several times for our drinks and food items, which on the first morning for example took over 20 minutes for tea/coffee. Just felt very disorganised which was a shame. Overall, lovely hotel, but room for improvement."

"Very good "

"Our stay at Hyatt was great. Staffs were very helpful. I traveled with my family and a kid. Hema from the staff members was very kind towards my kid and parents. My family loved their stay at this hotel and we will visit again during our next tour."

"The NCR region has two hotels operating under the name “Leela Ambience,” which has created significant confusion among customers. This ambiguity has had real financial consequences, with guests frequently booking or traveling to the wrong property, resulting in unnecessary expenses and considerable inconvenience."