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"Staff were very helpful and the food was great "

"Situated 15mins walk from city centre, 10 mins from train station. Clean rooms, bedding ok (extra pillows and blankets in wardrobe). Friendly staff although we didn’t see them much. Kitchen facilities and common rooms (we didn’t use). Would definitely recommend and use again. Only downside was cost of coffee from the vending machines, bit expensive."

"Good location. Front reception staff was grumpy late at night. Everybody else in the hotel was nice and accommodating especially the kitchen/breakfast who offered coffee. Ciao."

"Breakfast was ok"

"Great stay as usual. This is a very relaxed and peaceful getaway. Ahmed is a great host and the homely evening dinner on offer is an excellent no brainer after a long day at the office. Cannot wait to return."

"New hotel in Piacenza has excellent staff and clean/well appointed rooms. I few things that I noticed that have room for improvement. To enter the hotel requires a flight of stairs - which is cumbersome with luggage. I'm certain that a smoother entry could have been included in the major renovation that they completed to turn a civil building into a hotel. Also, the breakfast while welcome is poorly staffed. One person to check people in, clean up, stock food, and generally keep things in order. When I arrived multiple items were absent from the buffet and the poor girl running it seemed as if she was on the verge of tears. There needs to be another person to clear tables and deliver food. Lastly, and I guess I am an outlier here - but I find it dangerous to have the name of the hotel, the room number, and the code on a slip of paper. If the paper is misplace, or even just viewed by another person, they have full access to your room. I took a photo and destroyed the paper but it feels like a very peculiar way to keep guests safe. I would still recommend the property. It's easy to find, has free parking and the staff was lovely. "

"Everything is good "

"The staff were all 15/10. I spent 8 nights there with a collegue for work. Each shift was attentive, kind, and professional. They all are doing wonderful jobs. No complaints on the rooms or the bathrooms. Great overall experience and value. "

"Wha a gem and a wonderful surprise. This hotel is part of a castle that is part of a small medieval town. Loved it and would go back. Though small in terms of rooms, the property has a simple but wonderful bistro on site."