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"This is maybe the most treacherous place I've ever stayed in, and I've stayed all over, nice, dangerous, upper class, poverty stricken. Staff were aloof (when present), at best. I literally tripped over the door step ledge into the door, and glad I didnt fall all the way through. The "chair" was in the way between the door and the bathroom and you had to pull it out of the way to get across the room. The chair was old and peeling and was at least 30 years old. and dangerous. It sunk to the floor. Beds were hard as a rock, and dirty. It was obvious that the shower was dangerous to get into, stepping down and filthy. There was no way I was going to do that. The rooms were disgusting. The pool was empty. The men sat around reading papers in the front. As I told the woman who represented a Wyndham property in MX, I'd given Wyndham another try and was very very sorry I did. I left before I unpacked and went to another hotel room. A Marriot, which was so so so much nicer and less dangerous. Because the woman I'd talked to about the Mexico City Property had asked for pics (and I had them, and she "apologized" and said that wasn't expected of the Wyndham name), I took some this time too. And it was a lot worse. At least the one downtown had a live band in one of the rooms. P. S. That "multilingual" staff does not exist. I do NOT expect the people of Mexico to learn English, but ppl in the service industry should know how to use a translator. I could write more."

"If you want cheap, it's cheap. It was clean, though I am always sort of suspicious of those thick fake fur blankets. But I don't like sleeping just underneath a sheet, so I used it and it was glorious. I tripped on the sidewalk where these little metal things are, and ended up at the ER, and now home with my month of plans ended. That's not the staff's fault, though, and they were wonderful and helped me as much as they could. I wish I could remember their names. I'd stay there again, all things considered. I'd order the breakfast. I didn't get to try it, but I heard it was good."

"Oscar was the best. He made everything wonderful. If it weren't for Oscar, I might have cried."

"Great service, easy access and delicious breackfast"

" Nivel room Nivel breakfast Hotel was full, too much people, only one elevator, not enough "

"A/C worked great"

"Parking wasn’t easy very limited "

"This is not a 4 star hotel. Rooms are very small. No refrigerator in room no place to put your bag or your clothes. Supper small bathroom. Room service always forgets something. The breakfast only offers buffet and you have to pay full price if you only want eggs. I ask for a Margarita and they didn’t have one of the ingredients. "

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