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Posada el Refugio

2.5 star property
Lake Bacalar's peaceful waterfront retreat balances quiet relaxation with opportunities for exploration and outdoor activities

Choose dates to view prices

Posada el Refugio sits along the peaceful shores of Lake Bacalar, offering visitors a quiet escape in natural surroundings. Travelers can rent bikes directly from the property and get assistance planning tours to discover the lake's natural attractions and nearby sights.

Reviews

2.0 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Housekeeping
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 12:30 AM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: MXN 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Frequently asked questions

Is Posada el Refugio pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of MXN 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Posada el Refugio?

Self-parking is free at this property.

What time is check-in at Posada el Refugio?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Posada el Refugio?

Checkout is at noon.

Where is Posada el Refugio located?

Located in Mario Villanueva Madrid, this hotel is steps away from Ecopark Bacalar and Laguna Bacalar Ecological Park. Lake Bacalar is 0.4 mi (0.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

2.0

2.0

Cleanliness

2.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

Reviews

Verified

2/10 Terrible

Yuri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia en estancia

El lugar tenía poca luz en la zona del Lobby, las instalaciones estaban sucias desordenadas y descuidadas, eso me dio desconfianza de las habitaciones, NO ARRIESGUE A MI FAMILIA…y tuvimos que salir de ahí inmediatamente….
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Emma

Stayed 1 night in Dec 2021