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Azulea Bacalar Hotel & Spa - Lagoon Front

4.0 star property
Lakefront hotel with free breakfast and spa services

Choose dates to view prices

Photo gallery for Azulea Bacalar Hotel & Spa - Lagoon Front

Exterior
Deep-tissue massages, Swedish massages, massages
Deluxe Room, 1 King Bed, Balcony, Lagoon View
Building design
Exterior
Travelers find true relaxation at Azulea Hotel & Spa - Lagoon Front. Enjoy rejuvenating massages, a continental breakfast with water views, and an outdoor pool area with sun loungers and shade umbrellas. The lakeside setting enhances every experience.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Breakfast included
  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$612
includes taxes & fees
1 Nov - 2 Nov

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Deluxe Room, 1 King Bed, Balcony, Lagoon View

Deluxe Room, 1 King Bed, Balcony, Lagoon View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Separate bedroom
Premium bedding
Down duvet
Blackout curtains
  • 44 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Balcony, Lake View

Deluxe Double Room, 2 Double Beds, Balcony, Lake View

Deluxe Double Room, 2 Double Beds, Balcony, Lake View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Down duvet
Blackout curtains
Premium bedding
Separate bedroom
  • 44 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Room, 1 Queen Bed, Balcony, Lake View

Lake view

Elite Room, 1 Queen Bed, Balcony, Lake View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Down duvet
Blackout curtains
Premium bedding
Separate bedroom
  • 46 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Balcony, Lake View

Premium Room, 1 King Bed, Balcony, Lake View

Premium Room, 1 King Bed, Balcony, Lake View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Down duvet
Blackout curtains
Premium bedding
Separate bedroom
  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Balcony, Lake View

Premier Suite, 1 King Bed, Balcony, Lake View

Premier Suite, 1 King Bed, Balcony, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Separate bedroom
Premium bedding
Down duvet
Blackout curtains
  • 77 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Terrace, Lake View

Royal Suite, 1 King Bed, Terrace, Lake View | Terrace/patio

Royal Suite, 1 King Bed, Terrace, Lake View

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2024
Separate bedroom
Premium bedding
Down duvet
Blackout curtains
  • 77 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
609 Costera, Bacalar, QROO, 77930

What's nearby

  • Cenote Azul - 2 min walk - 0.2 km
  • Cenote Cocalitos - 4 min drive - 1.1 km
  • Cenote Negro - 7 min drive - 3.6 km
  • Fort of San Felipe - 10 min drive - 4.7 km
  • Laguna Bacalar Ecological Park - 11 min drive - 5.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Bendición Dios - ‬4 min drive
  • ‪Enamora - ‬6 min drive
  • ‪Albahaca - ‬4 min drive
  • ‪Blu Beach Club - ‬8 min walk
  • ‪Bacalar Beach Club - ‬4 min drive

About this property

Azulea Bacalar Hotel & Spa - Lagoon Front

Upscale hotel remodelled in 2024 and located near Lake Bacalar
You can look forward to free continental breakfast, a coffee shop/cafe and a garden at Azulea Bacalar Hotel & Spa - Lagoon Front. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Other perks at this hotel include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • A water dispenser, luggage storage and a porter/bellboy
  • Outdoor furniture
Room features
All guest rooms at Azulea Bacalar Hotel & Spa - Lagoon Front have perks, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and hairdryers
  • 55-inch Smart TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, balconies and daily housekeeping

Similar properties

Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 158 reviews
Cristalino Lagoon Front Hotel Restaurant & SPA

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • Designated smoking areas
  • Renovated entire property - March 2024

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Azulea Bacalar
Azulea Bacalar & Lagoon Front
Azulea Hotel Spa Lagoon Front
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel
Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel Bacalar

Frequently asked questions

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Azulea Bacalar Hotel & Spa - Lagoon Front?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Azulea Bacalar Hotel & Spa - Lagoon Front on 1 Nov 2025 start from AU$612.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Azulea Bacalar Hotel & Spa - Lagoon Front pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Azulea Bacalar Hotel & Spa - Lagoon Front?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Azulea Bacalar Hotel & Spa - Lagoon Front?

Checkout is at noon.

Where is Azulea Bacalar Hotel & Spa - Lagoon Front located?

Situated on the waterfront, this hotel is within a 10-minute walk of Cenote Azul and Lake Bacalar. Cenote Cocalitos and Cenote Esmeralda are also within 1 mile (2 km).

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Azulea Bacalar Hotel & Spa - Lagoon Front Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 49 reviews
Rating 8 - Good. 7 out of 49 reviews
Rating 6 - Okay. 5 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location and comfortable rooms
Stayed 5 nights in May 2025

6/10 Okay

Tal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of the hotel is perfect with private access to the Lagoon which was beautiful. There were some problems with the water drainage and lots of sounds of water in the pipes at all hours which was frustrating. The food that was included in the breakfast was mediocre. Overall great location and a very nice area, but facilities and food could be better.
Sunrise at lagoon
The private access to the water
Neighboring property
Neighboring access to lagoon
Stayed 2 nights in Sep 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adults only for us from now on!

Really it was a lovely place but unfortunately for us our stay was ruined by screaming toddlers. We were in the room above the vacation ruing family with tree kids and I can’t explain how but their shrills were able to penetrate cement flooring. I couldn’t help but notice that we could have been placed away from the noise but the management put the old folks who never had kids (your welcom planet) as close as they possibly could. We had a horrible stay and were planning to enjoy some of the amenities but hightailed it out of there instead.
Stayed 1 night in Mar 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a dream stay. Everyone is SO nice. Our room, while rustic, was amazing. You can walk just a few feet away and overlook some of the most beautiful views in the word. Kayaks and paddle boarding are included. Breakfast was free every day and was delicious. The staff was so attentive. You cannot find service like this at the Four Seasons. The waiters and maintenance staff were so accommodating. One caveat and it has nothing to do with the hotel, we got bit by mosquitoes a lot in the room. I recommend you bring lots of bug spray and even a plug in to avoid it. The staff had a whole bottle of Off spray in their dining area which is a great idea. Can’t wait to go back!
Stayed 5 nights in Oct 2025

8/10 Good

alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast with only a couple of options, but quite good: fruits and especially eggs
Stayed 4 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación cómoda, frente a la laguna, personal amable, comida rica, nos encanto
Stayed 1 night in Sep 2025

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

8/10 Good

Charlotte Camille Courvoisier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar con mucha paz y bueno si no quieres salir mucho
Stayed 3 nights in Jun 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service
We had a wonderful time at Azulea Bacalar. We stayed in the best room they had but unfortunately a few things were not working well. Blackout drapes were not the right size so the windows were not all they way covered. Water pressure was not the best, the terrace was missing furniture with cushions. The hotel was overall clean, the staff was amazing, and the food was seriously sooo good. Quite the chef! Thank you to Miguel and everyone that took good care of us. They reimbursed us for one of the nights we didn't have water.Everyone was so attentive. Thank you for making our stay a wonderful one!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming small hotel with spacious rooms and all the necessary amenities. Gorgeous views of the lake. The staff is incredibly accommodating and helpful. Highly recommend for a comfortable and pleasant stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

CAMERINA GOMEZ

Liked: Cleanliness, amenities, property conditions & facilities
El acceso a la laguna increíble y en general súper agradable la estancia; Únicamente 2 cosas que recomiendo; 1 colocar un bote de basura en la habitación ya que solo había en en sanitario. 2.-Ampliar las opciones de desayuno.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful water front, easy access we spent al day kayaking and relaxing.
Stayed 3 nights in May 2025

10/10 Excellent

Jessica Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi esposo y yo amamos el lugar y la excelente atención y amabilidad de todo el personal. El lugar es increíble
Stayed 5 nights in Jun 2025

10/10 Excellent

Arturo Misael

Liked: Cleanliness, amenities, property conditions & facilities
Muy lindo el lugar, tranquilo, acceso a la laguna caminando de tu habitación, la vista espectacular
Stayed 3 nights in Jun 2025

10/10 Excellent

Mónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar
Stayed 4 nights in Apr 2025

10/10 Excellent

Bianca

Perfect prio
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Really bad breakfast otherwise ok hotel. Suite with balcony do not have a balcony it’s only a terrace
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expectativa lograda de descanso

Excelente estancia y hermosa lugar
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet spot on the banks of the lagoon. Staff were exceptionally helpful and friendly. The food was great! Can’t wait for the bar to be up and running!
Stayed 2 nights in Feb 2025

8/10 Good

Laura Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy rico, tener agua a disposición, los espacios, diseño. Quizá falta limpieza en su lago estancado. Si tuve un tema de seguridad ya que entregaron mi habitación a otros huéspedes y estaba yo dentro de ella. Argumentaron que los huéspedes nuevos tomaron la llave máster (eso es aún más grave), pero aún así creo que debieron acompañarles y asignarles ellos la correcta. Falta marcar las llaves y una simple disculpa no arregla el mal momento, debieron hacerme sentir más cómoda o algo…
Stayed 3 nights in Feb 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful relaxing get away!
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar . El.precio lo vale por las instalaciones
Stayed 2 nights in Feb 2025

6/10 Okay

juan carlos

Cara para lo que ofrece..
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ikke 5 stjerner

Hotellet var langt fra 5 stjerner men servicen var bra. Alt i alt overpriset for tilstanden det er i nå.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, safe and walkable
Stayed 3 nights in Nov 2024