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El Búho Lagoon Bacalar

3.0 star property
Morning coffee in the lobby, local cuisine at night, and two-wheeled adventures around one of Mexico's most spectacular lagoons at El Búho

Choose dates to view prices

Guests at this waterfront hotel start their day with free coffee and tea in the lobby. Rent bikes and scooters to explore the area. Afterward, enjoy dinner at the restaurant or relax with drinks at the bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room

Superior Double Room | Lake view

Superior Double Room

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Private bathroom
Free bottled water
Espresso maker
Minibar
  • Lagoon view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Espresso maker
  • Lagoon view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Private bathroom
Free bottled water
Espresso maker
Minibar
  • Lagoon view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Room

Family Room | Terrace/patio

Family Room

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Espresso maker
  • Lagoon view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for Standard Cabin

Standard Cabin

Standard Cabin

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Private bathroom
Free bottled water
Espresso maker
Minibar
  • Partial lake view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Cabin

Basic Cabin

Basic Cabin

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Private bathroom
Free bottled water
Espresso maker
Minibar
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Cabin

Basic Cabin

Basic Cabin

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Espresso maker
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Bacalar, El Búho Lagoon Bacalar is on a private beach. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Map
63 Costera, Bacalar, QROO, 77933

What's nearby

  • limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico
    Lake Bacalar
    2 min drive - 2.5 km
  • Last one here
    Cenote Azul
    3 min drive - 2.9 km
  • San Felipe fort in Bacalar
    Fort of San Felipe
    4 min drive - 2.9 km
  • Municipal Spa of Bacalar
    4 min drive - 2.5 km
  • Zócalo
    4 min drive - 3.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    35 min drive

Restaurants

  • La Bendición Dios
    3 min drive
  • Enamora
    4 min drive
  • Albahaca
    14 min walk
  • Mr. Taco
    4 min drive
  • Bacalar Beach Club
    4 min walk

About this property

El Búho Lagoon Bacalar

Hotel near Lake Bacalar
A coffee shop/cafe, dry cleaning/laundry services and a bar are just a few of the amenities provided at El Búho Lagoon Bacalar. Free in-room WiFi, with a speed of 25+ Mbps, and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • Bike hire, tour/ticket information and coffee/tea in reception
  • Scooter hire and a gift shop
Room features
All rooms are individually furnished, and boast comforts such as air conditioning, in addition to perks such as free WiFi and minibars.
Other amenities include:
  • Showers and shampoo
  • Private gardens and housekeeping

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  • Free Wi-Fi
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Onsite parking available only on request

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of MXN 1,000; reservation required
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Children's games
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On a private beach
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: MXN 1000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

El Búho Lagoon Bacalar Hotel
El Búho Lagoon Bacalar Bacalar
El Búho Lagoon Bacalar Hotel Bacalar

Frequently asked questions

Is El Búho Lagoon Bacalar pet-friendly?

No, pets are not allowed at this property.

What time is check-in at El Búho Lagoon Bacalar?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at El Búho Lagoon Bacalar?

Checkout is at noon.

Where is El Búho Lagoon Bacalar located?

Situated on the waterfront, this hotel is within 1 mi (2 km) of Cenote Negro and Lake Bacalar. Cenote Esmeralda and Municipal Spa of Bacalar are also within 1 mile (2 km).

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Reviews

El Búho Lagoon Bacalar Reviews

7.8

Good

7.4

Cleanliness

7.2

Amenities

7.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

Reviews

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and drinks. Fantastis view across from Bird sanctuary. Only warning is they were very firm beds, quite too firm for us but some people prefer it.
Stayed 3 nights in Mar 2025

4/10 Poor

Michele

Disliked: Cleanliness, staff & service, amenities
The property was in a good location, looked good, had somewhat decent amenities, but the restaurant hours were horrible (12-6). Coffee maker didn’t work & they did not offer to replace it. We had to go to the hotel next door to eat breakfast & dinner if we were out during the day. There were so many ants in our room & they seemed to be coming in through a couple of small hoes in the wall, it was creepy. There was no staff @ night, so when ppl partied we couldn’t call anyone & I know I’m in a Spanish speaking country, but seemed only one staff member spoke some English & even with translate it was difficult to communicate. Just ask they are transparent about what they offer & any restrictions around that
Stayed 3 nights in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
The location is great. The small Cabin was unique. The property felt safe and parking in the street was easy. There is air conditioning and light in the cabin but no electrical outlets to charge your phones, iron your clothes, etc. Water in the shower was chilly but then it comes out fresh after a while (only cold water in shower valve). The weather is in the mid-80's, so it is easy to get use to. During check out no one was available until an hour in a half later. They were holding our drivers license and we didn't want to leave it behind. Luckily we refuse to leave our passport as originally requested. Could of been a bad situation if we missed our flight.
Stayed 4 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Mar 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, property conditions & facilities
Highly recommend. Yvonne was amazing host!

8/10 Good

Andreas

Good size bedroom

The room was very spacious for our family. A bit dated but in good condition. No cleaning of the room daily. Great reception people. They are so nice and I forgot my dairy and they sent it to me immediately the day after. This was a great PLUS.
Stayed 2 nights in Apr 2025

8/10 Good

María José

Liked: Cleanliness, amenities, property conditions & facilities
Todo súper bien, es muy bonito, sin embargo el día martes descansa todo el personal, no hay camareras ni nadie en el restaurante, pienso que los deberían de descansar a unos un día, y otros otro día, para que el hotel no se quede completamente solo
Stayed 2 nights in Jan 2026

6/10 Okay

Isaac

Frente al lago
Stayed 4 nights in Jul 2025

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia muy decepcionante. Elegí este lugar para celebrar mi cumpleaños y terminé pasando días muy desagradables. La habitación en la que me hospedé tenía un olor constante y horrible a drenaje. La estancia incluía una hora de kayak, pero durante toda la visita estuvieron encadenados y nunca pudimos usarlos. Además, mi compañera sufrió un esguince en el pie y, a pesar de que el hotel estaba vacío y había habitaciones disponibles en planta baja, nunca nos ofrecieron un cambio. Para rematar, el último día quisimos disfrutar un rato más de la laguna antes de irnos, y nos negaron el acceso. Muy mala atención, cero disposición para ayudar al huésped. Definitivamente no lo recomiendo.
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He pasado los días más impresionantes en cuanto a tranquilidad Paz relajación de la mano también de una excelente ención por parte de todo el personal lo recomiendo 100% La comida es riquísima espero de verdad poder volver muy pronto
Stayed 2 nights in May 2025

4/10 Poor

Nuria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es hermosa y el personal es muy amable. Nos hospedamos por dos noches, pero el día después de nuestra llegada no realizaron la limpieza de la habitación. El personal del hotel solo está disponible de 9:00 a 19:00; después de ese horario, no hay nadie del staff en la propiedad. Afortunadamente, como contratamos un tour, teníamos el número de teléfono de uno de los empleados. La primera noche se fue la luz, pero pudimos notificarlo y lo resolvieron rápidamente. Sin embargo, a la mañana siguiente, a las 7:00 a.m., un “bip bip” constante del aire acondicionado nos despertó. No había nadie que pudiera ayudarnos, por lo que el ruido continuó por aproximadamente una hora, afectando nuestro descanso. El hospedaje incluye 2 toallas grandes, no hay toalla para manos. El asiento del inodoro es más pequeño que la taza del baño, lo que hace que sea muy incómodo al sentarte (te pellizca).
Stayed 2 nights in Mar 2025

8/10 Good

Nadine

Liked: Staff & service, amenities, property conditions & facilities
Bien placé dommage pas possibilité de déjeuner ni de repas menage a revoir personnel très sympathique
Stayed 1 night in Nov 2024

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular. Amamos más a bacalar en esta estancia. Muy recomendada

6/10 Okay

manuel

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Horacio

Stayed 3 nights in Apr 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Stayed 2 nights in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023