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"Has to be the friendliest staff"

"Our fourth stay at MBH. We love the quiet property. Staff and service are excellent as always. Looking forward to our fifth stay "

"Con sólo 16 habitaciones, el Amainah es un hotel prácticamente perfecto para una estadía en Bacalar. Instalaciones, restaurante, bar, alberca... todo es sumamente disfrutable. Dos detalles mínimos: Rentamos una habitación con alberca privada, el agua estaba fría, por lo que no la pudimos usar en la noche, como era nuestro plan. El otro es que los muros, todos en cemento pulido, rebotan mucho el sonido y, por la noche, los ruidos se magnifican; sería buena idea colocar algunos cuadros textiles, para aminorar ese efecto. "

"Excellent if you are looking for a place to relax with all the comforts. The spa has excellent service and in general all the Hotel staff is very friendly."

"Clean, beautiful pool, well situated on lagoon. Staff were friendly and helpful."

"This was our second stay at MIA Bacalar, and it won’t be our last—our family is already planning a return visit for the Christmas holidays. The staff is incredibly friendly and welcoming, consistently going above and beyond to ensure we have a great experience. If there’s one area for improvement, it would be the breakfast, which could be more varied and satisfying."

"👍"

"Nice"

"Great property, most of the staff were super kind and helpful and the breakfasts were amazing! The only thing that bothered me were the guests at 7am in the pool screaming and wilding out and then again until 10:30pm when we were told that noisy times were between 9am -9pm. My husband is Mexican, I speak Spanish very well and the ladies at breakfast weren’t nice to me and making remarks thinking I didn’t understand the first morning so I sent my husband for the next days. Overall it’s a great space, great location and we had a private space with a jacuzzi that made the experience even better. "