Bac Van Holidays from AU$1,400

Quiet and located right off freeway for a fast and easy commute

Great value, very decent hotel

The staff was very friendly and accommodating

Bathroom fixtures not properly maintained and no cleaning service provided while we stayed. I feel that the rooms and bed sheets have to be changed every two days

POOR! First, call the property directly instead of a 3rd party provider so you can make sure you are not subject to "certain" fees from reserving online. 2. Don't stay on a Monday if you are looking to experience the hotel restaurant - It's not open. Bummer, reviews were decent and said "Bar" was open. Actually meant lobby bar, with limited offering! Dissappointed I could not get my very basic Lemon Drop Martini. Instead I ordered what was a horrid Margarita. 3.Room: Tiny, no closet, or small dresser! We literally were spinning in circles as to where to place our belongings. NO space for "getting ready". Sheets old soils! Yuck. Only hangers on wall to hang our clothes. Looked like a laundry room 4. Bathroom: (I will try not to be graphic) Above toilet wall were 2 dirty hand prints spread apart - No, this was not maintenance doing work. I noticed while changing in the claustrophobic space near the toilet. I wanted to vomit and question how housekeeping could have missed this. I cleaned & sanitized the wall myself. Pretty disgusting. Some good... 1. Rooftop pool nice, but slick decking. I fell. 2. ALL of the staff IS VERY friendly! However, at check-out no one asked how our stay was, so we did not fuss. But, here is the review. We travel a lot! Should have stayed at the Hilton. We felt we did not fit this particular independent boutique "soft brand".