Bac Kan Holidays from AU$1,200

Good size apartment. Neat and clean. One of the bathroom had a smell

The location was great, the hotel was clean, and the staff was amazing. We needed to change hotels because the Splendid Premium was full on our last night. Our new hotel was close but walking with our suitcases wasn’t an option. Lily and her colleagues arranged to take us by motorbike to the new hotel and then they delivered our suitcases- above and beyond level of service! I definitely recommend this hotel if you are going to Hanoi!

Wonderful stay at Lheritage Premium Hanoi Central! Stayed in a twin room with balcony overlooking the street, and loved popping out each morning to see the street come to life. Location in Old Quarter can’t be beat, we walked everywhere and enjoyed the weekend experience when the streets are closed off to traffic. Lisa greeted us upon arrival with a refreshing tea and checked in whenever she saw us to make sure everything was okay; she was so helpful in organizing a jeep tour - all the staff are friendly, helpful and professional. Highly recommend a stay here, you would not regret it.

Support from the reception desk was fantastic. Great location and very clean, comfortable rooms

It was nice staying there. Apartment was spacious, modern and well equiped. Manager Bruce and reception staff was very nice. House keeping was not good though. They didn’t clean room daily or when they did not properly. Overall it was a good experience.