Bac Cai Holidays from AU$357

As this was the last night of our Vietnam trip, the kindness and hospitality of the hotel staff truly touched us - especially Hannah, Flora, and Bling. From a smooth check-in to clean and comfortable rooms, every detail was thoughtfully taken care of. We were pleasantly surprised with a room upgrade and complimentary breakfast, which made our stay even more special. Considering the price, it was exceptional value for money. The thoughtful token gift at check-out was a lovely gesture and a perfect way to end our trip on a heartfelt note.

Interior and furniture are very basic people are friendly

The stuffs are very kind and friendly, the breakfast is tasty, and the room is beautiful and clean. This is a great hotel.

I had such an amazing stay at the Splendid Secret Hotel! Everything was top-notch. • Room Service & Cleanliness: The room was spotless, super comfortable, and felt like a true retreat. • Breakfast: The buffet was excellent—huge variety, delicious food, and a great start to the day. • Staff & Tour Planning: The staff team was wonderful, especially Ding Dong! Ding Dong was incredibly helpful, professional, and went above and beyond to assist me. • Ha Long Bay Tour: I booked the Ha Long tour through the hotel, and thanks to Ding Dong's seamless organization, the whole trip was smooth and unforgettable. Highly recommend Splendid Secret! It truly offers a five-star experience with exceptional staff like Ding Dong.

Fantastic staff and good breakfast. The location is perfect. Is it spotless? No. But if you want a "white glove" level of clean, go somewhere else and pay 5x the price. For a solid, well-located stay that won't break the bank, this is it.