Standard Twin Room, Shared Bathroom

Reviews of Ayr Hotel

2 out of 5
Ayr Hotel
160-162 Queen St, Ayr, QLD

Reviews

3.8
Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 3 out of 8 reviews" "
Rating 2 - Terrible. 4 out of 8 reviews" "

3.8/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

3.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kerrie van der

Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets were clean. Beds had springs. Ants in kettle. Aircon worked well but was very very loud. No food available at the hotel but a nice Chinese restaurant next door. Showers and toilets needed a good clean.
Stayed 1 night in Dec 2023

4/10 Poor

Gilly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Will not recommend or book in there again
On arrival no toilet paper in any toilets, only 1 of the toilets and showers were working, no hot water. Room had tea and coffee but no jug. Windows would not shut properly.
Stayed 1 night in Sep 2023

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen not working - No dining Only one shower and Toilet working in the shared bathroom for all the guests
Stayed 14 nights in Aug 2023

2/10 Terrible

Eddy

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Tanisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water as well as no heads up for any of the inconvenience. No wifi even tho stated with wifi. Room was filthy with dirt and crumbs on the bed and used sheets and towels on the ground. Absolutely appalled and disgusting for the price I had to pay so I expect my money back and I hope they respond fast before I send the review everywhere.
Stayed 2 nights in Jul 2023

4/10 Poor

Dani

A little unsafe for solo female travellers but not horrible. No demarcation on male and female toilets and no toilet paper or hand towels in female bathrooms. Shower not operational and not private. Hopefully renovations will help as lots of improvements look like they’ll be made soon
Stayed 1 night in Jul 2023

4/10 Poor

Sereima

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The person that checked us in was pleasant. He let us check in early because were travelling from Richmond that early morning. We had clean sheets and bed The place was unfortunately dirty and a bit unkept
Stayed 1 night in Apr 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service
For an d building it was nice and clean
Stayed 1 night in Mar 2023