Beach/ocean view
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Reviews of Chrysomare Beach Hotel and Resort

5 out of 5
Chrysomare Beach Hotel and Resort
Nissi Avenue, Ayia Napa

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 44 reviews" "
Rating 8 - Good. 7 out of 44 reviews" "
Rating 6 - Okay. 7 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lior

Travelled with family
Liked: Amenities
The pool water is freezing
Stayed 4 nights in Apr 2024

8/10 Good

Vasiliki

Disliked: Staff & service
The hotel itself is lovely and the staff were very helpful but our robes were dirty on arrival, we had requested several times for our room to be cleaned as staff were not coming in daily. Also had to ask several times for a double bed which should have been done before our arrival. Hotel itself is lovely and pool is great but the cleaning staff were very poor at their job.
Stayed 5 nights in Mar 2024

6/10 Okay

Robert Mihai

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel is nice, with a good location and front beach. The rooms are normal with a modern furniture, but very dirty (minimal services cleening). The food is also bad and poor and the staff is unfriendly and arrogant.
Stayed 5 nights in Feb 2024

10/10 Excellent

Quynh

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
January stay
Hotel was fantastic, great facilities and service. Would recommend to anyone for any type of stay.
Stayed 2 nights in Jan 2024

8/10 Good

Autumn

Stayed 4 nights in Jan 2024

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Mirabbos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel!
The hotel did everything to welcome and accommodate us well and make our stay the most memorable. Our room was seaside and the view was amazing. Since we had all-inclusive, live music every night, food choice in the buffet, kids events, pool, gym, and choice in the bar (included in all-inclusive), etc. Particularly, the GALA DINNER was well organized with live music and food. Also, people who were staying at the hotel were amazing. We met so many amazing people there and became close friends. Thank you so this unforgettable experience.
Stayed 6 nights in Dec 2023

10/10 Excellent

ANDREAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Panagiotis

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Not quite 5-star, more apt to say it's a 4-star
Staff could be more helpful and conciliatory. Rooms are basic 4-star standard, no art on the walls, TV keeps getting disconnected because of a data card issue, food is really basic.
Stayed 4 nights in Nov 2023

10/10 Excellent

Luke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is brand new just opened in 2022. We found the quality of the room, shower, food in main buffet and swimming pools all absolutely fantastic. Would very much recommend this hotel. It is also very near nissi beach / other parts of the Ayia Napa town if you want to wonder further afield. Staff were great too.
Stayed 8 nights in Oct 2023
Response from Tsokkos Hotels on 29 Nov 2023
Dear Luke, we would like to thank you for your wonderful review! We hope you enjoyed your stay to the fullest! We look forward to welcoming you back soon!

10/10 Excellent

Samir, Beirut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and Resort, beach direct access, 3 outdoor swimming pool, one indoor pool, GYM, sawna, Steam room, kids area, large Looby, large rooms, Breakfast and dinners Buffett, large variety food, many terraces, one man singer entertainment at night, no night club, affordable, recommended.
Stayed 3 nights in Sep 2023
Response from Tsokkos Hotels on 20 Oct 2023
Dear Guest! We hope you enjoyed your holidays to the fullest! We look forward to welcoming you back soon! Thank you for your review!

6/10 Okay

Florian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 9 nights in May 2023
Response from Tsokkos Hotels on 6 June 2023
Dear Florian, thank you for your review.

10/10 Excellent

Eran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Me and my family had a great time !! Beautiful and new hotel , the staff are very friendly and glad to help . Definitely recommend ++
Stayed 7 nights in Apr 2023
Response from Tsokkos Hotels & Resorts on 18 Apr 2023
Dear Eran, thank you for your wonderful review and photos! We hope you enjoyed your holidays to the fullest! Looking forward to welcoming you back soon!

10/10 Excellent

Mehul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This was on the best hotels I have ever stayed at. Exceptionally friendly hotel staff, beautiful rooms and views. Food could be a little more exciting
Stayed 4 nights in Apr 2023
Response from Tsokkos Hotels & Resorts on 18 Apr 2023
Dear Mehul, we would like to thank you for your wonderful review! We hope you enjoyed your holidays to the fullest! Looking forward to welcoming you back soon!

8/10 Good

Klaas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Tsokkos Hotels on 29 Nov 2023
Dear Guest, we would like to thank you for your wonderful review. We look forward to welcoming you back soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

4/10 Poor

Veronika

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
In general the hotel building, rooms and restaurants are nice and modern, also very good staff in the main restaurant... but staff at the reception is not very polite, no normal assistance with the luggage, no even complimentary bottle of water in the room, no minibar, rather poor breakfast … strong aftertaste that we stayed definitely not in the 5 star hotel ((( hopefully during the season things are different

10/10 Excellent

Filip

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!!

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eveeything was amasing.
Stayed 4 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

4/10 Poor

Marios

Travelled with family and small children
Disliked: Staff & service
Stayed 6 nights in Aug 2022
Response from Tsokkos Hotels on 23 Aug 2022
Dear Marios, thank you for your review. Looking forward to welcoming you back soon to enhance your accommodation experience with us.

6/10 Okay

Um-Alkhair

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Bed bughs
They have bed bughs
Stayed 5 nights in May 2022
Response from TsokkosPR on 16 May 2022
Dear Mr. Um-Alkhair, thank your review. Please make sure that your notice has been forwarded to the customer service department to investigate further the fact during your stay. We remain at your disposal.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not open when I arrived on May 24th. Expedia charged me $966 while they were still in the building process and the resort were not open for resort guests. They never informed me about that until I arrived to this resort and I did not have any more time to find myself another resort. I placed the booking order on March 24th and arrived on May 24th and they were not open for guests.
Stayed 7 nights in May 2021

10/10 Excellent

Atalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit très agréable mais il n’y a pas beaucoup d’activités aux alentours
Stayed 5 nights in Apr 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Michalis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not 5 Star
Leider hat es an vielen Orten, wie auch unserem Zimmer, nach Rauch gerochen. Ich wurde jeden Morgen durch das verschieben der Möbel in anderen Zimmer geweckt. Das finde ich schade für 5 Sterne. Ansonsten war alles super :)
Stayed 2 nights in Dec 2023

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fräscht och bra läge
Fräscht och bra läge. Stort hotellkomplex som ligger precis vid stranden. Vill man inte ha saltvatten finns det 3 pooler på hotellet att slappa vid. Gott om solbäddar också. Enorm frukostbuffé med gott och blandat från internationellt och nationellt kök. Ligger även nära flera restauranger längs med huvudgatan.
Stayed 1 night in Dec 2023

10/10 Excellent

Vid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Einfach alles bestens! Immer wieder gerne!
Stayed 4 nights in Nov 2023

10/10 Excellent

Malin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food (we had breakfast and dinner) super good. comfort clean and nice gym indoor and outdoor pool close to the beach (perfect for a morning swim before breakfast) the view from the room was great -no airport transfers -depending on neighbors some rooms can be noisy
Stayed 2 nights in Nov 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Nov 2023
Response from Tsokkos Hotels on 29 Nov 2023
Dear Guest, we would like to thank you for your wonderful review. We look forward to welcoming you back soon!

10/10 Excellent

Sanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2023
Response from Tsokkos Hotels on 29 Nov 2023
Dear Guest, we would like to thank you for your wonderful review. We look forward to welcoming you back soon!

8/10 Good

olivier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel, simple mais efficace
Stayed 7 nights in Aug 2023
Response from Tsokkos Hotels on 20 Oct 2023
Dear Guest, thank you for your review! We hope you had a memorable stay and look forward to welcoming you back soon!

6/10 Okay

Filareti

Travelled with family and small children
Liked: Cleanliness
Insgesamt definitiv kein 5 Sterne Niveau. Positiv: - Große und modern eingerichtete Zimmer - Schöne und gepflegte Pool Anlage - Kidspool - Direkte Strandlage (allerdings ohne eigene Liegen am Strand) Negativ: - Mitarbeiter sind aufgesetzt nett (die Vorarbeiter gehen nicht wirklich höflich mit den Kellnern um und das bekommt man als Gast täglich mit) - Essen war ok, aber nicht die beste Qualität (Frühstück 10 Tage das gleiche, beim Abendessen mehr Abwechslung) - im Speisesaal ist es sehr laut, da dieser sehr groß ist viele Gäste - Sehr intransparent was die Preise im Hotel angeht. Es sind nirgendwo Getränkepreise ausgeschrieben (wir hatten kein All In) und im Wellnessbereich wird auch ein großes Geheimnis daraus gemacht. Man kann die Preise nicht einsehen, die Dame erzählt erst mal sehr viel und denkt sich am Ende einen Preis aus - keine Informationsbroschüre im Zimmer, man muss alles selbst herausfinden was das Hotel anzubieten hat, wann Check Out ist, Essenszeiten etc. - Keine Kinderanimation. Weder im Kidsclub noch am Kidspool oder abends (im Kidsclub sitzt zwar eine Aufsicht, die sich aber überhaupt nicht mit den Kindern beschäftigt) - TV empfängt nur 12 englische Sender, von dem die Hälfte keinen Empfang hatte. Wir konnten somit kein einziges Mal fern schauen. - das Hotel ist zwar "neu", jedoch sieht man an vielen Stellen, dass das Gebäude schon älter ist (z.B. im Bad lösen sich Silikon und Fugenmasse) Wir würden leider nicht nochmal dieses Hotel buchen.

10/10 Excellent

Lena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good new built hotel with room for improvement
Very good new built hotel with a good location 5 minutes to Musan underwater museum. Beach is not the best in Ayina Napa, but there is a Nissi within 10 minutes walk. Rooms are specious and clean. Food is very good. The only downgrading thing is that they cannot do cocktails. The cocktails in all bars were awful. Even pina colada didn't test good. But fortunately there is also wine and bobles in the bar
Stayed 2 nights in Dec 2022

10/10 Excellent

Marta Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal sehr nett und sehr bemüht alles richtig zu machen. Alle sehr kommunikativ und offen. Sauberkeit auf dem Zimmer könnte noch etwas besser werden. Insgesammt top Hotel und sehr Zufriedenstellend. Kommen gerne wieder. Villt. Das beste Hotel Zur Zeit in Agia Napa

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanza rilassante
Hotel completamente nuovo dotato di piscine all'aperto, di piscina al chiuso, spa, palestra e spiaggia privata. Ristorante self service molto buono.
Stayed 6 nights in Aug 2022
Response from Tsokkos Hotels on 23 Aug 2022
Dear Guest, thank you for your wonderful review! We hope you enjoyed your stay! Looking forward to welcoming you soon.