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"Exceptional hotel, great to stay, great meal and great front desk service. Staff are very friendly and eager to assist. Will return to stay for sure!"

"Clean, welcoming, very nice onsen experience."

"Great friendly and professional staff, very clean hotel with a great breakfast. Thank you, Tyler"

"Not bad "

"Excellent service and Onsen experience, shuttle service to Kaga Onsen station, good location, "

"Our room was amazing. We loved having our private onsen, and took every opportunity to use it to relax and rejuvenate our bodies. Both of us felt very taken care of, and it was the highlight of our Japan trip. It was nice to be able to slow down and recuperate. That being said. If you have an allergy to a certain food, make sure you let them know in advance so they can prepare your breakfast properly (they start preparing breakfast the day before, so if you didn't tell them in advance, they can't change it). "

"Great place to stay near the train station. The staff were nice and there are a lot of free amenities offered. It was quiet, we could not hear any street traffic. Would recommend this hotel. Only recommendation is the clothes dryers didn’t really dry. Dried for 1.5 hours and they were still wet. Maybe this is just Japanese dryers?"

"The Hotel it's nice, needs updates, but still comfortable. The staff was amazing. Super friendly and helpful. What a pleasure to be there. The restaurants have good food too. "

"The facilty is old & the room smelled of cigarettes, but everything else was wonderful. If looking for authentic Japanese experience (for the working and middle class Japanese) this is a very good experience. Dinner and breakfast buffet was really good. However there's little to do around the lake, unlike Yamashiro ir Yamanaka onsen area. "