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"From the valet to the housekeeping staff everyone at Cleveland Hotel indigo were extremely professional , welcoming and kind I will always book at this hotel when staying in downtown Cleveland"

"Love staying here for shows at Rocket Mortgage. Clean rooms, friendly staff and close to the venue. "

"The Hotel Cleveland met our needs, as our work was very close by. However, I would not choose to stay there again. An older hotel, though elegant is not particularly comfortable. They were short of staff, so often our room was not cleaned, despite multiple requests. Though likely out of the influence of hotel, there were several aggressive panhandlers who had to be negotiated when entering and leaving the building. "

"Smelled like cigarettes at the check in desk. Had to go back to the front desk 3 times as our cards wouldn’t open our room door. Upgrades needed but for $100/night stay, it was ok. Breakfast didn’t look good so we went to a local restaurant. "

"Needs a lot of work"

"This was a great little spot. Friendly staff, nice rooms, and a good restaurant downstairs. "

"Yes, thank you "

"Absolutely beautiful ❤️"

"Bed bug alert! At first glance the hotel seemed to be clean enough to spend one night while my parent was hospitalized at Cleveland clinic. The staff was nice enough and you truly get what you pay for. However when I woke up in the morning there was a bed bug- live crawling on the bed. I had checked the mattresses the night before when I first arrived and no signs. The front desk clerk was very nice when I presented the dead bed bug. She said they have done things to get rid of them but it happens. They gave me trash bags for all my belongings and said they would reimburse my room. However they never did what they needed to on their end for Expedia to refund mr. Despite calls to the hotel. My $59 room cost a purse, suitcase, and clothes that needed to be thrown away. Bad choice on my end- you get what you pay for."