We booked for 3 nights. First off the manager seemed to be someone that just confirmed your arrival and let you know when the unit was available, nothing more. When we arrived the we were extremely disappointed. The place was dirty and not even close to CoVID mandatory regulations. Spiderwebs, oily knobs, dirty microwave, etc. Also, partying was going on down stairs and at the houses next door, definitely great if you are there to party. I immediately called the manager, no answer. Called the management company and the did offer to send someone to clean, however by this time we just wanted to go home. I filed a verbal complaint with them. They ended up refunding two nights but charged me for the day and owners fee.